Service Sales Support Specialist

ABB; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

ABB is seeking a Service Sales Support Specialist in Barcelona. The role involves collaborating with the Sales team, preparing technical descriptions, and managing customer relationships. Ideal candidates will have experience with SAP and Salesforce, along with a passion for technology and customer service.

Servicios

Flexible work options

Career development opportunities

Canteen

Employee Share Acquisition Plan

Formación

• Experience with SAP and Salesforce.
• Experience in after-sales or customer service.
• Proven experience in business administration or finance.

Responsabilidades

• Prepare technical descriptions and commercial offers.
• Collaborate with sales to improve procedures.
• Monitor submitted offers and follow up with customers.

Conocimientos

SAP

Salesforce

Customer Service

Business Administration

Technical Products

Fluency in Spanish

Fluency in English

Descripción del empleo

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At ABB, we are dedicated to addressing global challenges. Our core values : care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

That's our story. Make it your story.

This position reports to

Your role and responsibilities

In this role, you will collaborate with the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology. You will determine costs, prepare final documentation, and serve as a key technical resource. Additionally, you will perform lost proposal analysis, identify potential causes, and recommend future actions.

The work model for this role is :

This role contributes to Customer Service Sales in Barcelona, Spain. Main stakeholders are the Service Sales Manager.

You will be mainly accountable for :

• Supporting the local Sales organization in preparing commercial offers based on customer specifications, local business indications, and directives
• Collaborating with sales and other departments to improve sales procedures
• Monitoring submitted offers and following up with customers
• Maintaining and updating customer databases
• Attending local and global meetings proactively

You will join a stable, diverse, and proactive team where you can thrive.

Qualifications for the role

• Experience with SAP and Salesforce, and engagement with the Automotive, Food & Beverage, Logistics, and General industries
• Experience in after-sales or customer service and relevant administrative procedures
• Enhanced knowledge of SAP or Salesforce
• Passion for technology, technical products, and services, with the ability to develop and manage customer relationships as part of a team
• Proven experience in business administration, management, accounting, or finance
• Fluency in Spanish and English

What's in it for you?

• Flexible work options, including hybrid work
• Career development through trainings and our Open Job Market
• Being part of a market leader with high-quality products
• Canteen
• Employee Share Acquisition Plan

More about us

We value diversity. Could this be your story? Apply today or visit to learn more about our solutions and impact worldwide. #MyABBStory

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