Service Engineer MDx (m/f/d)

Bruker Corporation; España; A distancia; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Una empresa innovadora está buscando un profesional motivado para unirse a su equipo en Madrid. Este rol implica la instalación y mantenimiento de sistemas científicos avanzados, así como la provisión de soporte técnico a clientes en el campo de la biología molecular y la química. El candidato ideal tendrá un sólido trasfondo técnico y habilidades en ingeniería, junto con la capacidad de comunicarse eficazmente en inglés y español. Además, se espera que el candidato viaje frecuentemente para ofrecer asistencia en el sitio. Si estás listo para un desafío emocionante en un entorno dinámico, esta es la oportunidad perfecta para ti.

Formación

• Experiencia en ingeniería eléctrica o electrónica, química o bioquímica.
• Capacidad para diagnosticar problemas y resolverlos activamente.

Responsabilidades

• Instalación, configuración y mantenimiento de sistemas en sitios de clientes.
• Proporcionar soporte técnico y capacitación a los operadores.
• Viajar frecuentemente por España para atender a los clientes.

Conocimientos

Ingeniería eléctrica o electrónica

Química o bioquímica

Experiencia en servicio de campo

Capacidad de diagnóstico

Comunicación efectiva en inglés y español

Educación

Título en ingeniería eléctrica o electrónica

Experiencia práctica en diagnóstico molecular (PCR)

Herramientas

Sistemas de hardware de datos

Sistemas operativos estándar de la industria

Descripción del empleo

Visión General

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

For more information, please visit www.bruker.com.

Location: Madrid

Responsabilidades

• Familiarization with specific instrumentation prior to installation from issued documentation and/or participation in the final testing process in the factory.
• Liaise with customers and colleagues in the site planning process prior to installation.
• Inspect, install, set up, test and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training.
• Carry out breakdown and planned maintenance at customers’ sites.
• Provide technical, software and application related support and assistance to customers and to colleagues, either directly or by remote diagnosis.
• Carry out procedures necessary to validate systems to certifiable standards.
• Provide technical input to the sales team in non-routine sales cases.
• Frequent travel throughout Spain is an essential part of the job. Travel to customer sites abroad can occur, especially within Europe.
• Activities will cover all products manufactured or represented by the Company.

Calificaciones

• Qualification in electrical or electronic engineering, chemistry or biochemistry. Similar level of knowledge and/or skill gained by practical experience in the Molecular Diagnostic (PCR) field is a clear plus.
• Solid technical or scientific background gained in industry or academia.
• Proven experience in field service work.
• A current driving license.
• No visa restriction preventing travel in the USA or EMEA.
• Good at building relationships through inspiring trust and confidence.
• Self-motivation and a willingness to work with others toward a shared goal.
• The ability to contribute to a team effort, yet to accept responsibility for an individual role within the team.
• Excel at continuous learning in a rapidly advancing technological area.
• Capacity to take responsibility for the complete installation and commissioning of sophisticated instrumentation and to instruct users in its basic operation.
• Ability to diagnose causes of malfunction and to actively resolve customers’ service problems.
• Good computer literacy, including familiarity with data system hardware and industry standard operating systems.
• Ability to communicate effectively at all levels with good spoken and written English and Spanish.