Service Engineer MDx (m/f/d)

Bruker; España; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dedicated Field Service Engineer to support the installation and maintenance of advanced scientific instruments. This role involves working closely with customers to ensure high standards of service and support, including troubleshooting and training. The ideal candidate will have a strong technical background in engineering or a related field, along with excellent communication skills in both English and Spanish. Join this innovative firm and contribute to groundbreaking discoveries that improve the quality of human life, while enjoying a dynamic work environment that fosters collaboration and growth.

Formación

• Qualification in electrical/electronic engineering or similar field.
• Proven experience in field service work with technical background.

Responsabilidades

• Install, test, and maintain systems at customer sites.
• Provide technical support and training to customers.
• Frequent travel throughout Spain and potential travel abroad.

Conocimientos

Field Service Work

Technical Support

Communication Skills

Problem Solving

Relationship Building

Self-Motivation

Continuous Learning

Educación

Electrical or Electronic Engineering

Chemistry

Biochemistry

Herramientas

PCR Equipment

Data System Hardware

Operating Systems

Descripción del empleo

Overview

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

For more information, please visit www.bruker.com.

Location: Madrid

Responsibilities

• Familiarization with specific instrumentation prior to installation from issued documentation and/or participation in the final testing process in the factory.
• Liaise with customers and colleagues in the site planning process prior to installation.
• Inspect, install, set up, test and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training.
• Carry out breakdown and planned maintenance at customers’ sites.
• Provide technical, software and application related support and assistance to customers and to colleagues, either directly or by remote diagnosis.
• Carry out procedures necessary to validate systems to certifiable standards.
• Provide technical input to the sales team in non-routine sales cases.
• Frequent travel throughout Spain is an essential part of the job. Travel to customer sites abroad can occur, especially within Europe.
• Activities will cover all products manufactured or represented by the Company.

Qualifications

• Qualification in electrical or electronic engineering, chemistry or biochemistry. Similar level of knowledge and/or skill gained by practical experience in the Molecular Diagnostic (PCR) field is a clear plus.
• Solid technical or scientific background gained in industry or academia.
• Proven experience in field service work.
• A current driving license.
• No visa restriction preventing travel in the USA or EMEA.
• Good at building relationships through inspiring trust and confidence.
• Self-motivation and a willingness to work with others toward a shared goal.
• The ability to contribute to a team effort, yet to accept responsibility for an individual role within the team.
• Excel at continuous learning in a rapidly advancing technological area.
• Capacity to take responsibility for the complete installation and commissioning of sophisticated instrumentation and to instruct users in its basic operation.
• Ability to diagnose causes of malfunction and to actively resolve customers’ service problems.
• Good computer literacy, including familiarity with data system hardware and industry standard operating systems.
• Ability to communicate effectively at all levels with good spoken and written English and Spanish.