Service Application Engineer - Verisure

Verisure; Madrid; Híbrido; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid model

Lunch provided

Open-plan office

International projects

Team buildings

Learning programs

Descripción de la vacante

Verisure seeks an experienced IT Operations/DevOps professional to safeguard the availability and performance of critical applications behind our smart alarm services. You will collaborate with development, infrastructure, and security teams to resolve production challenges in a DevOps oriented model.

Responsibilities include monitoring production incidents, driving automation and continuous improvement, analyzing logs and metrics to identify root causes, and maintaining disaster recovery and

Formación

• 3+ years in IT Operations, SRE, or related roles.
• Bachelor's degree in Telecommunications, Systems Engineering, CS, or related field.
• Strong communication and collaboration skills.
• Analytical problem-solving with ownership and adaptability.
• Experience with Kubernetes and microservices-based environments.
• Linux/Unix administration and scripting (Shell, Python).

Responsabilidades

• Ensure availability, reliability, and performance of business-critical applications and services.
• Monitor, troubleshoot, and resolve production incidents to minimize disruption.
• Drive automation and continuous improvement to increase operational efficiency.
• Collaborate with development, infrastructure, and security teams to improve scalability, resilience and protection.
• Analyze logs, metrics, and system behavior to identify root causes and optimize performance.
• Maintain technical documentation and contribute to disaster recovery and operational best practices.

Conocimientos

Kubernetes

Microservices

Linux/Unix

Shell scripting

Python

Communication

Analytical thinking

Ownership

Adaptability

Educación

Bachelor's degree in CS/Engineering

Descripción del empleo

In this role you will safeguard the availability and performance of critical applications behind Verisure’s smart alarm services. You will work with development, infrastructure, and operations teams to resolve production challenges and drive automation within a DevOps-oriented operating model. You’ll analyze system behavior, optimize reliability, and contribute to best practices for disaster recovery and incident response. This is an opportunity to influence scalable, secure services in a fast-paced, collaborative environment.

• Hybrid model
• Lunch provided at office
• Open-plan, dynamic office environment
• International stakeholder projects
• Team buildings
• Learning and training programs
• Ensure availability, reliability, and performance of business-critical applications and services
• Monitor, troubleshoot, and resolve production incidents to minimize disruption
• Drive automation and continuous improvement to increase operational efficiency
• Collaborate with development, infrastructure, and security teams to improve scalability, resilience and protection
• Analyze logs, metrics, and system behavior to identify root causes and optimize performance
• Maintain technical documentation and contribute to disaster recovery and operational best practices
• 3+ years in IT Operations Support, Application Support, Service Engineering, SRE, or similar roles
• Bachelor's in Telecommunications, Systems Engineering, Computer Science, or related studies
• Strong communication and collaboration
• Analytical problem-solving
• Ownership and adaptability
• Kubernetes and microservices-based environments
• Linux/Unix administration and scripting (Shell, Python)