Business Continuity Analyst

Verisure; Pozuelo de Alarcón; Presencial; EUR 42.000 - 65.000; Jornada completa

Descripción de la vacante

Verisure in Madrid seeks an experienced risk analyst to support the process of assessing organizational preparedness and enhancing recovery time after disasters. You will work with internal stakeholders to identify improvement areas and develop strategies to strengthen business continuity management.

The role focuses on collecting and analyzing plans, testing strategies, coordinating with IT and security teams, and conducting BIAs to ensure resilient operations in a dynamic environment.

Formación

• Bachelor’s in Information Systems, Information/Cyber Security, Finance, Economics or related field.
• Experience in a business-focused role solving challenges and improving processes.
• Experience in risk assessment and compliance projects.
• Fluent written and verbal English; travel availability.

Responsabilidades

• Collect, analyse and improve business continuity plans.
• Develop and test strategies to ensure operations during disruptions (natural disasters or cyberattacks).
• Support the development of end-to-end technology recovery plans with IT, infrastructure, network, apps and security.
• Identify risks within processes and implement risk mitigation strategies and controls.
• Support development of testing strategy and objectives for BIAs and recovery plans.
• Assist recovery efforts during actual disasters or incidents.

Conocimientos

Effective communicator

Team player

Data analysis

English fluent

Travel availability

Educación

Bachelor’s in Information Systems/Information Security/Finance/Economics

Herramientas

MS Office

Project management

GRC tool

Descripción del empleo

We believe that we make a difference every day. To do that, we need committed and engaged employees. Our people are accountable for delivering world-class service and they are passionate about making the world a safer and more secure place. Our teams operate with integrity and respect for one another fueled by an entrepreneurial spirit.

What We Look For

An effective communicator, you’ll are a confident team player with a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

Job Purpose

Reporting to the Process Security Risk Team Lead, you will support the process of assessing an organization’s preparedness and making recommendations to enhance recovery time after natural disasters or emergencies that could lead to information loss or operational disruptions. The position is expected to work with internal stakeholders and take a support role in analysing key risks, establish regular dialogue between risk and control owners to identify areas for improvement and develop strategies to enhance the business continuity managed system.

Main Responsibilities

• Collect, analyse and improve an organization’s business continuity plan.
• Develop and test strategies to ensure that the organization can continue its operations during disruptions caused by incidents like natural disasters or cyberattacks.
• Support the development of end-to-end technology recovery plans, including coordination with IT teams, infrastructure, network, applications, and security.
• Identify potential risks within processes and implement risk mitigation strategies and controls.
• Support the development of the overall testing strategy and objectives related to business continuity plans.
• Supporting recovery efforts during actual disasters or incidents.
• Evaluating the quality of business continuity plans and conducting Business Impact Analyses (BIAs).

Required Qualifications

Minimum qualifications

• Bachelor’s within Information Systems, Information/Cyber Security, Finance, Economics or other relevant study.
• Experience within a business focussed role:
  • Solving business challenges and improving processes.
  • Preparing and supporting workshops & interviews, to understand the business process, products and services.
  • Data analysis to inform decision-making processes, contributing to data-driven strategic insights.
  • Ability to grasp the key functional processes and resources within the organization.
• Work experience in a professional environment preferred, including:
  • Demonstrated planning and problem-solving skills.
  • Demonstrated experience working on activities related to process improvements.
  • Demonstrated experience translating functional requirements to small activities.
  • Experience organizing and carrying out risk assessment and compliance projects.
  • Fluent written and verbal communication skills in English.
  • Travel availability.

Preferred Qualifications / Personal Characteristics

• Proficient with MS Office, project management, and at least one GRC tool (recommended).
• Familiarity with auditing, monitoring, controlling, and process assessment frameworks.

The Company

We Are People Who Protect People - We are the leading provider of professionally monitored alarms for residential households and small businesses in Europe.

Peace of mind for families and small businesses - We believe it is a human right to feel safe and secure. We now protect more than 3.4 million families and small businesses. Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support. As well as protecting against intrusion, we protect against fire, attack, theft, life-threatening emergencies and other hazards. Verisure people are dedicated and committed and provide what we believe is the best customer service in the industry.

Leading across a broad footprint - We are the leading provider of residential and small business monitored alarms in Europe. We operate in 17 countries across Europe and Latin America. Our business is driven by organic growth, based on our differentiated business model. We attract high quality customers. We work hard to ensure that our customers are happy. This contributes to an industry leading level of attrition and a long customer lifetime.

A technology-enabled human services company - Our ~29,000 team-mates are the foundation of our company. Our business model combines technology and human expertise to protect people. We are a human services company. More than 80% of our colleagues interact with customers every day. This connection provides the insight that inspires our innovation. These insights are a source of advantage. We leverage these insights with the significant investment we make into product and service innovation. The close customer contact also fuels the pride which drives engagement.

30 years of experience and many more to come - We have been protecting what matters most since 1988. Over that time, we have expanded beyond our roots in the Nordics and Spain. We now serve most of Europe and have also established a strong presence in Latin America. In 2019, we formed a strategic partnership with Arlo, a world leader in connected cameras. Verisure acquired all rights to Arlo’s European business. This allows us to offer connected camera services in Europe as a complement to our professionally monitored security service. It also allows us to access new go-to-market opportunities in retail and e-commerce.

Verisure Innovation is an equal-opportunity employer and welcomes applicants from diverse backgrounds. We are an international company with offices and colleagues in multiple countries.