Service and shop employee

Rompelberg Cycling Holidays BV; España; Remote; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Travel and accommodation expenses

Dynamic work week

Professional development

Job summary

Rompelberg Cycling Holidays BV in Mallorca is seeking a friendly service and shop employee to welcome guests and handle a wide range of questions. You will help guests enjoy cycling adventures, assist in planning, and handle shop tasks.

Fluent communication in Dutch, German, and English is a great advantage; knowledge of Spanish is a plus. You should be team oriented, service-driven, and willing to contribute to a dynamic, growing business with a strong emphasis on guest satisfaction.

Qualifications

• Proven ability to communicate with guests in multiple languages.
• Strong customer-service orientation and hospitality mindset.
• Team player with a proactive, open attitude.

Responsibilities

• Welcome guests and be the main contact for inquiries and questions.
• Assist in planning and performing administrative tasks.
• Run the shop and support daily operations.
• Coordinate with the shop manager and contribute to a positive team atmosphere.
• Handle ad hoc tasks as mutually agreed with management.

Skills

Dutch language

German language

English language

Team player

Service-oriented

Guest-oriented attitude

Flexible

Presentable

Education

MBO+ level

Job description

We are looking for a service and shop employee for our growing business in Mallorca. Are you the person we are looking for?

Can you help our guests on their way with top-notch service?

We are looking for a communicative service employee who, like us, loves cycling and people and who enjoys creating as much cycling fun as possible for our guests. You will welcome guests and be the point of contact for a wide range of questions. In addition, you will be involved in planning, administrative tasks, and running the shop.

You are jointly responsible for a good team spirit within Team Rompelberg and contribute to a good working atmosphere. You are the face of the organization and are open to feedback from guests and employees alike.

You will consult frequently with the shop manager. The guests are mainly Dutch, English, and German speakers. A good command of these languages is not a strict requirement, but it is a great advantage in this position.
In addition to these main activities, you will be available for ad hoc tasks as mutually agreed upon.

Profile

• MBO+ working and thinking level
• Languages: fluent communication in Dutch, German, and English (does not need to be perfect). Knowledge of Spanish is an advantage.
• Passion for cycling and Mallorca is an advantage
• Demonstrable experience in similar positions
• Team player
• Service-oriented
• Open attitude and proactive
• Guest-oriented attitude
• Presentable
• Flexible

What we offer

A competitive salary in line with the collective labor agreement for the travel industry and excellent secondary benefits

A challenging position within a growing and dynamic organization

Travel and accommodation expenses based on half board at the employer’s expense

Dynamic and flexible work week

Carbon racing bike on loan/work clothing

Opportunities for professional development and growth

Interested and curious
about what else
we have to offer?

Packed with cycling fun, tips from the team, and inspiration for your next adventure.

The Rompelberg guarantees

Guarantees we offer to ensure you have a great experience.

The most affordable option or we will match the price.

Personal service

Your wishes are always our priority.

Flexible booking, changes, and cancellations

Quickly on your bike, no hassle

High quality

Premium bikes, perfectly tuned for you.

Our guests give us a 9.2!

9,2 63 Reviews