Service and Sales Assistant

Yugo; Salamanca; Presencial; EUR 18.000; Jornada completa

Descripción de la vacante

Une entreprise de logement étudiant dynamique recherche un Assistant Service et Ventes pour renforcer son équipe. En tant que membre clé, vous soutiendrez les étudiants dans leur parcours et garantirez une expérience sans faille. Avec un accent sur le service client et des compétences organisationnelles, vous contribuerez à un environnement positif et enrichissant.

Servicios

5 semaines de congés annuels

Jours supplémentaires pour Easter et Noël

Journée de bien-être annuelle 'YuDay'

Remises sur les courses, abonnements au gymnase, voyages

Événements sociaux et plus encore!

Formación

• Proactif avec de solides compétences en résolution de problèmes.
• Capacité à gérer plusieurs tâches.
• Compétences intermédiaires en MS Office.

Responsabilidades

• Supporter le cycle de vente complet, y compris l'engagement client.
• Gérer la communication avec les étudiants et les tâches administratives.
• Assurer le bon fonctionnement de l'espace tout au long du cycle de vie des étudiants.

Conocimientos

Problem-solving

Customer service

Communication

Organizational

Cultural awareness

Herramientas

MS Office

Descripción del empleo

Overview

Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion.

We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who make the most of the opportunities they’re given – they shape the future for themselves and for others.

We are currently seeking a Service and Sales Assistant to join our team. You will be part of a global team of Yugoers, supporting consistent service delivery to our students.

Does this sound like you?

• You are passionate about ensuring students live their best life
• You are bold, not afraid to challenge boundaries and try new things
• You are true, act responsibly towards others and the planet, and are sustainability-minded
• You are real, take pride in your work, and own your responsibilities
• You are open-minded, open-hearted, and receptive to new ideas

Responsibilities

Here is a snapshot of what you will do:

• Support the full sales cycle, including customer engagement and closing sales
• Use your upbeat, outgoing personality to enhance the student experience
• Manage communication with students and oversee administrative tasks
• Ensure smooth operation of our space throughout the student lifecycle, including arrival, departure, and seasonal turnarounds
• Handle complaints effectively and provide excellent student service

This list is not exhaustive, but rest assured, you'll be engaged and never bored!

Strong customer service and communication skills are essential for engaging effectively with people at all levels.

Qualifications

We are looking for someone who:

• Is proactive with strong problem-solving skills and initiative
• Is highly organized with the ability to manage multiple tasks
• Has intermediate skills in MS Office and online systems/databases
• Demonstrates resilience, adaptability, and cultural awareness
• Is qualified or willing to undertake training for Carbon Literacy

Benefits include:

• An annual salary of EUR €18,000
• 5 weeks' annual leave plus 6 days for Easter and 8 days for Christmas
• An additional paid 'YuDay' off annually for wellness
• Perks such as discounts on groceries, gym memberships, travel, and entertainment
• Social events and more!