Service and Sales Assistant

Yugo; Ávila; Presencial; EUR 21.000; Jornada completa

Descripción de la vacante

Yugo, a leader in student housing, seeks a passionate Service and Sales Assistant in Ávila. This role involves supporting the sales process, enhancing the student experience, and maintaining smooth operations. Ideal candidates will possess strong communication skills, resilience, and a commitment to both students and sustainability.

Servicios

Annual Leave (22 days)

Social Events

Formación

• Proactive with strong problem-solving skills.
• Highly organized and able to multitask.
• Intermediate skills in MS Office required.

Responsabilidades

• Support the full sale cycle and drive the student experience.
• Manage communication with students and handle administrative tasks.
• Ensure smooth operations throughout the student lifecycle.

Conocimientos

Customer Service

Communication

Problem Solving

Organizational Skills

Adaptability

Herramientas

MS Office

Descripción del empleo

Overview

Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces.Here at Yugo, we like to do things differently. It's about people, planet, and passion.

We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who make the most of the opportunities they’re given – they shape the future for themselves and for others.

We are currently on the lookout for a Service and Sales Assistant to join our amazing team. It’s a big job! You will be part of a team of awesome Yugoers across the globe, who will support you to ensure we are consistent in the service we provide to our students.

Does this sound like you?

• You are passionate about ensuring students live their best life
• You areBold, you are not afraid to challenge boundaries and try new things
• You areTrue, you are a force for good, you act responsibly towards others and the planet. You are sustainability-minded and want to help better the future.
• You areReal, you take pride in what you do, and you own it
• You areOpen, you are open-minded, open-hearted and open to new ideas

Responsibilities

Here is a snapshot of what you will do:

• Sale, Sale, and Sale. Support the full sale cycle.
• Use your upbeat, outgoing personality to drive the student experience.

• Manage the communication across the space and with our students as well as complete all the key administrative tasks.

• Ensure the smooth run of our space throughout the operational calendar and student lifecycle from arrival, departure, and summer turnaround
• Manage ‘the good’ and turn around the ‘not so good’ - meaning you’ll handle complaints and offer excellent student experiences to our students

This is by no means an exhaustive list, but we just couldn’t fit everything in here, but we can promise you’ll never be bored or lonely that’s for sure!

You’ll need great customer service and communication skills, being able to effectively engage with people at all levels.

Qualifications

We are looking for someone that has:

• The ability to be proactive with strong problem-solving skills and initiative.
• Highly organized with the ability to take on multiple tasks regularly.
• Intermediate skills in using MS Office and online systems/databases.
• Resilience and adaptability, as well as a great cultural diversity awareness.
• Qualification and/or willingness to undertake training for Carbon Literacy
• Available to work in shifts as follows: morning shift from 8:00 AM to 4:00 PM - Afternoon shift from 12:00 PM to 8:00 PM (Monday through Friday)
• Please note that during check-ins and check-out season, the incument will be required to work over bank holidays or weekends to support the operations.

And the benefits? Well apart from working with an amazing team of people you will also receive:

• EUR €21,000.00/Yr.

• Annual leave (22 days)

• Social events and more!