Service Analyst - Ingles - Remoto [H276]

BABEL; Castro-Urdiales; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A multinational technology consultancy is seeking a Cybersecurity Technical Incident Manager with at least 3 years of proven experience in managing cybersecurity incidents. This role involves leading incident resolution and collaborating with various cybersecurity teams. The ideal candidate will possess strong analytical skills and knowledge of SOC platforms. Join a dynamic team that values collaboration and innovation in a flexible work environment.

Servicios

Private health insurance

Wellbeing programs

Training and development investments

Flexible work policies

Formación

• Minimum 3 years of proven experience as a Cybersecurity Incident Manager.
• Deep knowledge of the incident lifecycle in a multi-client SOC environment.
• Experience leading significant cybersecurity incidents.

Responsabilidades

• Lead incident resolution, including 24x7 on-call duties.
• Contribute to developing Cybersecurity Incident Response Plans.
• Prepare incident reports.

Conocimientos

Analytical thinking

Problem-solving skills

Communication skills

Customer-oriented approach

Autonomy

Team collaboration skills

Herramientas

SOC platforms (SIEM, SOAR)

Descripción del empleo

We are One Team. We make it happen. We are Unstoppable.

About Babel

BABEL is a multinational technology consultancy specializing in applying its services and technological knowledge to accelerate the digital transformation of its clients, including large companies and public organizations.

Our Strategic Plan

Looking to the future, our Hiperespacio 2029 strategic plan promises an exciting journey filled with opportunities for professional growth. Our goal is to reach 1000 million in revenue—a challenge we are confident we will achieve through collaboration and the talent of our people.

What We Are Looking For

We seek a new team member to join us as a Cybersecurity Technical Incident Manager, with at least 3 years of proven experience as a Cybersecurity Incident Manager.

Your Role at Babel

• Lead incident resolution, including 24x7 on-call duties.
• Contribute to the development and maintenance of Cybersecurity Incident Response Plans.
• Assist in developing and implementing processes, procedures, and operational instructions for Incident Management.
• Collaborate in Problem Management processes.
• Develop incident management test plans.
• Prepare incident reports.
• Coordinate with cybersecurity teams, forensics, SOC, Blue Team, Red Team, AppSec, Architecture, Security Infrastructures, GRC, and SMO during incidents.
• Manage all involved teams internally and externally during incidents.

Requirements

• Minimum 3 years of proven experience as a Cybersecurity Incident Manager.
• Deep knowledge of the incident lifecycle in a multi-client SOC environment.
• Practical experience leading significant cybersecurity incidents.
• Knowledge of SOC platforms (SIEM, SOAR).
• Cyber intelligence knowledge.
• Analytical thinking and problem-solving skills.
• Excellent oral and written communication skills.
• Customer-oriented approach.
• Ability to work under pressure.
• Autonomy and team collaboration skills.
• High motivation.
• Certifications such as GIAC GCIH, GCIL, CREST CCIM, EC-Council ECIH, CompTIA CySA+ are a plus.
• Experience leading a 24/7/365 environment is desirable.

Additional/Valuable Skills

• Advanced English proficiency.
• ITIL knowledge.

What We Offer

Babel offers a great environment to achieve success. Join our expanding, committed, and innovative team that makes history every day. We believe in people's talent and aim to enhance it through a collaborative and supportive work environment.

Working at Babel is more than just a job; it's joining a team with a shared mission and a company model centered on values. We also promote work-life balance with flexible policies, including vacation points, teleworking, and flexibility.

We invest in your training, health (private health insurance, life insurance, personal trainer, wellbeing programs), and leisure activities (nature activities, sports competitions, streaming subscriptions). We recognize individual contributions through benefits bonuses and focus on working with the latest technologies and innovative projects, supporting digital transformation and bringing technology closer to society.

Ready to take on the challenge? We look forward to hearing from you!

In compliance with current data protection regulations, we inform you that the data controller is GRUPO BABEL (see privacy policy on our website). Your data will be used to manage your application processes and other purposes described in our privacy policy. Your data will not be shared with third parties unless legally required. You can exercise your rights regarding data protection by contacting us through the information provided on our website.