Senior Technical Support Engineer for High-Security Environments

GMV Spain; Tres Cantos; Presencial; EUR 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Career development

Wellbeing program

Descripción de la vacante

GMV Spain is seeking an engineer or technical specialist to gain a deep understanding of our Cross Domain products and provide advanced support to customers in high-security environments. You will handle incident analysis, deliver deployment guidance, and maintain internal demo platforms.

The role also involves contributing to technical documentation, gathering customer needs, and collaborating with product and security teams to drive improvements.

Formación

• Experience in communications infrastructure, perimeter security, or cybersecurity.
• Proficient in English at least B2 level.
• Strong networking, systems, and security knowledge.

Responsabilidades

• Analyzing and resolving incidents in systems deployed in high-security environments.
• Providing technical support and guidance to teams deploying, commissioning, and upgrading the products.
• Deploying and maintaining internal platforms and demo environments.
• Contributing to the product's technical documentation and operating procedures.
• Gathering customer needs and passing improvement proposals to the product team.

Conocimientos

Networking

Security

Windows

Linux

Virtualization

Documentation

English (B2)

Descripción del empleo

GMV Spain is seeking an engineer or technical specialist to gain a deep understanding of our Cross Domain products and provide advanced support to customers in high-security environments. You will handle incident analysis, deliver deployment guidance, and maintain internal demo platforms.

The role also involves contributing to technical documentation, gathering customer needs, and collaborating with product and security teams to drive improvements.