Senior Technical Services Engineer

PTC; Barcelona; Presencial; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dynamic individual to join their Technical Services team. This role offers the chance to showcase innovative engineering software to potential clients and enhance existing customer relationships. With a focus on collaboration and continuous learning, you will become a product expert, delivering exceptional demonstrations and addressing customer inquiries. If you are passionate about problem-solving and thrive in a fast-paced environment, this opportunity could be your next career move.

Formación

• 3-5 years experience in engineering or engineering software.
• Fluency in English with strong communication skills.

Responsabilidades

• Deliver engaging product demonstrations to potential customers.
• Collaborate with sales to expand existing accounts.

Conocimientos

CAD

PDM

PLM

CAM

FEA

Communication Skills

Problem-solving

Educación

Bachelor's Degree in Mechanical Engineering

Descripción del empleo

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Onshape by PTC, is the world’s first and most widely used cloud-native CAD and PDM software for professional mechanical design engineers. Recognized as the fastest-growing CAD system by Engineering.com, Onshape offers an exciting opportunity to help expand its reach into Europe's largest manufacturing companies.

Role Overview :

We are seeking an energetic and highly skilled individual to join the Onshape Technical Services team. The ideal candidate is articulate and experienced in delivering engaging product demonstrations. You will collaborate with a fast-paced team, supporting our sales efforts by showcasing our product to potential new customers and expanding existing accounts with the Custom Success team. This role demands a strong understanding of engineering applications (CAD, PDM, PLM, CAM, FEA, etc.) and the ability to effectively communicate our product's unique features. You will play a crucial role in introducing a next-generation product design platform to a broader audience.

Key Responsibilities :

• Master our product and become an expert user.
• Collaborate closely with the sales team to deliver exceptional product demonstrations.
• Act as a product expert, addressing questions from customers and prospects.
• Develop technical product-related marketing content.
• Liaise with the development team to relay feature requests from customers and prospects.
• Continuously enhance your skills and knowledge.

Required Skills and Experience :

• Proficiency with engineering software such as CAD, PDM, PLM, CAM, FEA, etc.
• Experience in troubleshooting complex customer requirements.
• Excellent written and verbal communication skills.
• Fluency in English with strong communication and presentation abilities.
• Proficiency in other languages is advantageous.
• Bachelor's Degree in Mechanical Engineering or equivalent technical experience.
• A minimum of 3-5 years in an engineering role or a position within an engineering software company.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?