Senior Technical Program Manager

Axon; Madrid; Presencial; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A leading public safety technology firm is seeking a Senior Technical Program Manager to lead complex SaaS deployments. This role involves managing program aspects, collaborating with product and engineering teams, and ensuring projects meet deadlines. Ideal candidates have 5+ years in SaaS environments, strong organizational skills, and a bachelor’s degree in a relevant field.

Formación

• 5+ years of professional experience leading complex programs in a SaaS environment.
• Experience managing large software deployment and enterprise applications.
• PMP highly preferred.

Responsabilidades

• Manage SaaS product deployments and ensure project tracking.
• Work with product and engineering teams to define project scope.
• Oversee program-level change management activities.

Conocimientos

Program management

Communication

Organizational skills

Problem-solving

Educación

Bachelor’s Degree in Business, Information Systems, Technical Engineering

Herramientas

Technical program/project management tracking tools

Descripción del empleo

Axon is on a mission to Protect Life. We’re explorers pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon is a global leader in public safety technology, dedicated to protecting life and making communities safer. We are seeking a Senior Technical Program Manager to lead the delivery of our Fusus technology (and other SaaS solutions), a vital solution that helps law enforcement agencies manage information effectively. In this role, you\'ll partner with industry-leading teams across product, engineering, and customer success to drive complex SaaS deployments that have a direct impact on public safety outcomes. This is an exciting opportunity to expand your technical program management skills, build meaningful connections with stakeholders, and contribute to innovative solutions that save lives. If you\'re passionate about technology, thrive in dynamic environments, and want to grow your career with a purpose-driven company, Axon is the place for you.

What You’ll Do

Travel: 40%
Direct Reports: 0

• Manages all aspects of complex enterprise-grade SaaS product deployments
• Join Forces with the Product and Engineering team to ensure national and state standards are accurately defined
• Oversees program-level change management activities in conjunction with client partners and internal stakeholders
• Ensures program milestones and deadlines are met and associated documentation supports customer acceptance for purposes of revenue recognition
• Works closely with customers, sales, product, engineering, and software services leaders to define the vision, scope, and delivery timelines for project deliverables
• Participates in the definition of program scope and objectives through research and fact finding
• Supports work estimation process in support of program planning activities
• Operates with a sense of urgency, accuracy, and detail-orientation, while maintaining consistent lines of communication with all teams involved in each project

What You Bring

• Bachelor’s Degree in Business, Information Systems, Technical Engineering (Computer Science, Software Engineering, Software Development) or related field
• PMP highly preferred
• 5+ years of professional experience leading highly complex programs in a SaaS environment
• Experience utilizing technical program/project management tracking tools to ensure project tracking and completion
• Experience delivering and/or managing a large software deployment, infrastructure or enterprise applications programs
• Ability to effectively manage and handle multiple congruent/simultaneous projects at the same time
• Successful background managing advance enterprise-level and/or multi-departmental projects to completion
• Excellent communication, organization, verbal, written, and interpersonal skills

Don’t meet every single requirement? That\'s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Axon is an equal opportunity employer and we are committed to providing an inclusive workplace. If you need a reasonable accommodation during the application process, please email [e-mail].

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