Senior Technical Account Manager

Financecolombia; España; Presencial; EUR 40.000 - 70.000; Jornada completa

Descripción de la vacante

Join a leading technology company as a Technical Account Manager responsible for driving customer satisfaction and account growth. This role requires strong technical knowledge in security and compliance, excellent relationship-building skills, and the ability to communicate effectively across all levels of customer organizations. Ideal candidates will have over five years of relevant experience and a passion for technology.

Formación

• 5+ years relevant experience in security and compliance.
• Fluent in Spanish (native speaker) and English.
• Excellent written and oral communication skills.

Responsabilidades

• Provide product and technical support for assigned accounts.
• Develop relationships within accounts at both executive and technical levels.
• Identify and develop new business opportunities.

Conocimientos

Vulnerability Management

Policy Compliance

Container Security

Cloud Security

Network Scanners

Audit Tools

Presentation Skills

Communication Skills

Educación

Bachelor's degree or equivalent experience

Descripción del empleo

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with direct and channel customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

This position is open to candidates based in Spain. Preferred location : Madrid

Responsibilities

• Provide product and technical support for assigned accounts
• Develop relationships within assigned accounts at both executive and technical levels.
• Identify and develop potential new business opportunities.
• Drive ASV growth within assigned accounts.
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical and business-related issues
• Deliver high-level and detailed sales presentations
• Manage the sales for the renewals
• Uncover opportunities for up and cross sell and win the business

Qualifications

• Ideal candidate must be self-motivated with strong knowledge in security and compliance space : Vulnerability Management, Policy Compliance, Container Security, Cloud Security, Network Scanners, Audit Tools and other enterprise security solutions
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
• Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• 5+ years relevant experience
• Bachelor's degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory
• Fluent in Spanish (native speaker) and English

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