5 days ago Be among the first 25 applicants
Direct message the job poster from HighCohesion
CEO @ HighCohesion | Commerce Integrations
Senior Solution Designer
Based in GMT + / - 3 hours
Reports to Head of Solution Design
Salary: £78,000 - £102,000 OTE | Base: £58,000 - £76,000
Wicked benefits
What we're looking for
Join our fully remote team as a Senior Solution Designer. You’ll play a key role in delivering and shaping complex integrations for high-growth eCommerce brands. You’ll lead on high-impact projects, mentor Solution Designers, and have strategic input into platform direction and customer success.
Your responsibilities
- Leading discovery and design phases for complex customer integrations.
- Facilitating high-level workshops and acting as the technical SME in customer sessions.
- Drafting and signing off on technical specifications and architecture decisions.
- Producing and reviewing process flows and architecture diagrams for multi-system integrations.
- Leading project estimation in collaboration with pre-sales and development.
- Overseeing multiple projects, serving as escalation point for technical or project delivery issues.
- Driving continual improvement initiatives across solution design practice and business processes.
- Working closely with the Head of Solution Design and Engineering leaders on strategy and process.
- Mentoring and onboarding Solution Designers.
- Ensuring robust delivery and smooth go-lives for our most strategic customers.
- Leading retrospectives and driving systemic improvements from learnings.
- Developing and maintaining excellent customer relationships at both technical and stakeholder levels.
- Delivering against company and platform-level OKRs.
Your qualifications
Required
- Advanced ecommerce integrations experience.
- Deep expertise in ERP (ideally Netsuite), WMS, accounting systems, and modern API architecture.
- Strong background in solution design, functional consulting or integration roles.
- Experience guiding and mentoring less experienced team members.
Desirable
- Advanced knowledge of Shopify and retail stacks.
- Experience driving adoption of AI / automation in integration design.
- Expertise in Airtable and similar modern platforms.
- Previous experience with agency leadership or scaled eCommerce businesses.
- Advanced project management and multi-team coordination.
- Excellent communication and stakeholder management.
- Natural team leader and collaborator in a remote-first environment.
- Drives high standards and champions customer success at a broader team level.
- Routinely challenges and improves processes and technical approaches.
- Strategic and creative in solving business and system challenges.
- Detail-oriented, but can see and communicate the big picture.
- Brings vision to technical and team discussions.
- Empathetic mentor and communicator.
- Tenacious and outcome-driven.
Benefits
- 27 days annual leave + an extra day for your birthday
- 7.5% employer / 4% employee contribution pension scheme
- Private health insurance for you and your immediate family members
- Life insurance cover of up to £200k
- Discretionary bonus scheme (last year at 15% of base salary)
- Enhanced maternity cover - 16 weeks at full pay
- Enhanced paternity cover - 6 weeks at full pay
- Parental Support Allowance - £5,000 annual allowance per family until child(ren) reaches school age
- Career break opportunities
- Company-facilitated in-person events 2-3 times per year
- Training budget of up to £2,000 per year
- Macbook Pro / or similar, remote working setup allowance
- Fully remote role with encouragement to work from abroad
- Wellness Allowance - £500 towards health or wellness activities
About HighCohesion
Founded in 2019 in London, HighCohesion was started by 3 serial entrepreneurs passionate about ecommerce. Their mission? To make ecommerce integrations painless for the world’s best and fastest-growing brands.
Using our own proprietary platform and an incredible team, we now automate operational data for brands like Alessi, Represent Clothing, Adanola and New Era - to name just a few!
We empower our lean team to be self-directed and self-motivated in their work. If you'd thrive in that environment, and you’re someone who values honesty, thought-provoking engagement and high levels of responsibility, then you might be in the right place.
How to Apply
Does this role sound like a good fit? Email us at [email address].
- Include the role's title in your subject line.
- Send along anything that best showcases the relevant things you've built and done.
At HighCohesion, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be an equal opportunity workplace.
Additional Information
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Software Development
Referrals increase your chances of interviewing at HighCohesion by 2x
Get notified about new Senior Solutions Designer jobs in Barcelona, Catalonia, Spain.