Senior Social & Community Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Senior Social & Community Manager

Location: Madrid, Spain

About the role:

Working closely with an FMCG client, the successful candidate will be a specialist in social network management, communities, and audience creation. Creative, organizational, and content planning skills are essential. Reporting to the Account Director, the Senior Social & Community Manager is part of a team of 14. They will work as part of a Social Media team and with the support of the entire creative design and content creation team. Work type is hybrid with 3 days in the office and 2 days WFH.

What you will be doing:

Social Management:

• Management of 2 Social & Community Managers and their workload
• Own the definition of the social media strategy and annual social plan
• Review strategies created by Social & Community Managers
• Ownership and community management of the brand social channels
• Own the execution of the annual social media plan
• Manage brand content: Schedule, create content, energize, and coordinate with the paid media team, earned media, and digital area
• Participate in the development of brand communication plans:
• Hygienic Always-On Content:
• Conceptualization of content calendars
• Brief of creative pieces for calendars
• Community Management
• Branded Content:
• Participation in the definition of the Hub Content
• Participation in the production of the Hub Content (brief to creative agencies)
• Participation in the paid promotion
• Content Hero Campaigns:
• Proposal of ad-hoc plans for the campaigns
• Calendaring of campaign creatives
• Project management of the execution of the campaign in a digital environment
• Search, brief, and manage production companies in charge of executing the content
• Event coverage: festivals, awards, activations, etc.
• Content management with influencers and review of ad hoc scripts for influencer content
• Define KPIs and objectives to measure the success of our campaigns according to the brief created by the brand
• Create ideas, concepts, and actions aimed at social media
• Report and analyze performance and results of social actions

Other:

• Identify innovation opportunities together with relevant platform and media partners
• Identify potential influencers to drive endorsement and reviews
• Work with Digital Designers to oversee production for video/stills

What you need to be great in this role:

• 4+ years of Social and Strategy Management experience
• Creative, organizational, and content planning skills
• Experience working natively within platforms as well as using social management tools and social listening tools
• Active user of social channels such as IG, TW, TikTok
• Advanced Excel and PPT skills
• Experience working with content production agencies
• Experience working with influencers
• Flexibility to travel and attend events
• Fluent in English
• Proactive person, eager to take on new projects, with the ability to challenge the status quo. Teamwork and collaborative project experience is essential

Req ID: 12119

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Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients, and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.