Senior SOC Operations Coordinator - German-speaking

EY; Málaga; Híbrido; EUR 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Professional development

Well-being programs

Volunteering opportunities

Recognition program

Descripción de la vacante

EY GDS Spain in Malaga is seeking a Senior SOC Team Coordinator to own operational coordination within a 24x7 Security Operations Center. You will guide the SOC team and support delivery of cybersecurity services for German-speaking and international clients.

The role requires strong incident management understanding, cross-cultural communication, and the ability to interact with diverse stakeholders while maintaining high service quality in a fast-paced environment.

Formación

• Fluent German language skills at C1 level or higher.
• Good English communication skills for collaboration in a global environment.
• Knowledge of IT Security and Cyber Security principles.
• Understanding of Security Incident Management processes.
• Familiarity with SIEM platforms such as Microsoft Sentinel, Splunk, or IBM QRadar.
• Experience working with ticketing systems such as ServiceNow or comparable platforms.
• Willingness to work in a 24x7 shift environment.

Responsabilidades

• Coordinate daily activities within a 24x7 Security Operations Center.
• Monitor security incident handling, ticket queues, and escalation activities.
• Support the coordination of major incidents and critical security events.
• Ensure smooth shift handovers and clear operational communication.
• Support SOC analysts in day-to-day operational questions and prioritization.
• Contribute to the maintenance and continuous improvement of SOC processes, playbooks, and standard operating procedures.
• Collaborate with customers, service managers, technical teams, and international cybersecurity stakeholders.
• Support reporting, quality assurance, audit-related activities, and service review preparation.

Conocimientos

German language

English communication

IT security knowledge

SOC operations

24x7 shift readiness

Herramientas

Microsoft Sentinel

Splunk

IBM QRadar

ServiceNow

Microsoft Defender XDR

Descripción del empleo

EY GDS Spain in Malaga is seeking a Senior SOC Team Coordinator to own operational coordination within a 24x7 Security Operations Center. You will guide the SOC team and support delivery of cybersecurity services for German-speaking and international clients.

The role requires strong incident management understanding, cross-cultural communication, and the ability to interact with diverse stakeholders while maintaining high service quality in a fast-paced environment.