Senior Service Advisor

A.P. Eagers Limited; Málaga; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading automotive retailer is seeking a motivated Assistant Service Manager/Senior Service Advisor to enhance customer relations across its dealerships. The successful candidate will manage service bookings and inquiries, ensuring top-quality service delivery while offering growth opportunities within the company.

Servicios

Learning & Development program

Employee Assistance Program

Discounts on vehicle services

Additional paid maternity leave

Formación

• Previous experience as a Service Advisor preferred.
• High integrity and driven individual.
• Strong customer service skills with a positive attitude.

Responsabilidades

• Manage daily customer relations in the service department.
• Answer customer inquiries and up-sell services.
• Support the Service Manager in department operations.

Conocimientos

Customer Service

Integrity

Reliability

Efficiency

Educación

Service Advisor experience

Descripción del empleo

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At Eagers Automotive we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.

About the role :

Eagers Automotive is currently looking for a highly motivated and passionate Assistant Service Manager / Senior Service Advisor to work at across multiple brands, in our Clarkson dealerships.

Reporting to the Service Manager, this role will be responsible for booking, greeting, and managing daily customer relations for the dealership's service department.

This includes the following :

• Engage results out of the team
• Answering customer enquiries regarding their vehicles service
• Up-selling additional service work
• Ensuring all customer requirements are met
• Build relationships with customers and internal stakeholders
• Delivery quality customer service
• Provide department support to the Service Manager

About you :

This role will be ideal for someone looking to progress into a Service Manager position. If you are someone that takes pride in their customer service skills, values reliability and efficiency with a positive ‘can do' attitude, then we are looking for you!

You will ideally possess :

• Experience within a Service Advisor role is preferable
• Operate with a high level of Integrity
• Be a driven individual

The Benefits

• Be a part of a multi-national company , where you have access to a network of opportunities across locations and brands.
• A Learning & Development program called Learning Together where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where over 150 training courses are on offer! Ranging from computer training, finance and admin, sales to communication skills.
• A top-of-the-line Employee Assistance Program with leading provider, Telus Health, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
• Lastly, extensive employee benefits that include discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members, and much more…

Clarson Nissan and Seaview Ford are a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you!

Eagers Automotive - Moving together.

Unlock job insights

Salary match Number of applicants Skills match

Retail & Consumer Products 5,001-10,000 employees

Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of over 110 years.

We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships and growing.

Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance.

Our operations are located across Brisbane, regional Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, the Newcastle / Hunter Valley region of New South Wales, ACT, Tasmania and Auckland.

Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of over 110 years.

We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships and growing.

Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance.

Our operations are located across Brisbane, regional Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, the Newcastle / Hunter Valley region of New South Wales, ACT, Tasmania and Auckland.

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