Senior Salesforce & Service Cloud Developer (Hybrid)

Cognizant; Castilla-La Mancha; Hybrid; EUR 50,000 - 75,000; Full time

Job summary

Cognizant is seeking a Senior Salesforce Developer to design, build, and optimize Service Cloud solutions for a global client in a hybrid work model. You will focus on Apex development, configuration, and integration to translate complex business needs into scalable data-driven solutions.

The role requires strong Apex skills, knowledge of Service Cloud, and experience with data modeling and secure integrations.

Qualifications

• 4–8 years of Salesforce development experience focusing on Service Cloud.
• Hands-on Apex programming including classes, triggers, and async processing.
• Strong understanding of Salesforce configuration (page layouts, flows, validation rules).
• Experience in data modeling and relational design within Salesforce.
• Excellent problem-solving and stakeholder communication skills.

Responsibilities

• Design scalable Salesforce and Service Cloud components aligned with business processes.
• Develop Apex classes, triggers, and batch processes for performance and maintainability.
• Configure Service Cloud features to streamline customer support operations.
• Implement secure Salesforce integrations with external systems via APIs and middleware.
• Refactor existing customizations to improve queries and performance.
• Translate user stories into detailed technical designs and deliverables.
• Create and maintain technical documentation for future enhancements.
• Perform unit testing and support system testing to ensure high-quality releases.
• Analyze Salesforce data models to design efficient object relationships.
• Provide production support and incident resolution.
• Collaborate in a hybrid work model and participate in distributed team ceremonies.
• Suggest continuous improvements and leverage new Salesforce features.
• Ensure compliance with policies and security standards.

Skills

Salesforce development

Apex programming

Service Cloud

Data modeling

Tools

Salesforce

Apex

Job description

Cognizant is seeking a Senior Salesforce Developer to design, build, and optimize Service Cloud solutions for a global client in a hybrid work model. You will focus on Apex development, configuration, and integration to translate complex business needs into scalable data-driven solutions.

The role requires strong Apex skills, knowledge of Service Cloud, and experience with data modeling and secure integrations.