Senior Salesforce Service Cloud Architect — Hybrid & API

Canyon Bicycles GmbH; Barcelona; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Bike gear discounts

Hybrid work options

Global team culture

Job summary

Canyon Bicycles GmbH in Barcelona is seeking a Senior Technical Architect for Service Cloud to shape our API-driven Salesforce landscape. You will bridge business needs with development teams and guide the transformation of our Service Cloud into scalable, decoupled solutions.

Based in our Canyon Tech Hub Barcelona, you will influence data models, integration patterns, and governance to support global growth while ensuring GDPR compliance and robust data integrity.

Qualifications

• 5+ years as technical architect or CRM consultant.
• 2+ years developing Salesforce Core Cloud solutions with Service Cloud focus.
• Experience with API-first strategies and designing scalable interfaces (REST, GraphQL).
• Strong ability to lead and align multiple stakeholder groups.
• Proficient in English (spoken and written).

Responsibilities

• Drive transformation of Service Cloud toward API-driven, decoupled architecture.
• Analyze business requirements and implement stable, scalable technical solutions.
• Translate user stories into technical concepts and tasks.
• Create technical design documents (data model, integration concept, data migration).
• Prototype features and evaluate make-or-buy decisions.
• Ensure technical and architectural quality per Canyon guidelines.
• Improve architecture guidelines, development processes, tools.
• Design and oversee cross-cloud integration between Salesforce Core and B2C Commerce.
• Establish Apex coding standards, Flow best practices, and LWC for global teams.
• Guard data integrity and GDPR compliance in Salesforce ecosystem.
• Coordinate with SFCC Architect on multi-cloud strategy.

Skills

Salesforce

Service Cloud

CRM

API-first

REST

GraphQL

DevOps

Stakeholders

English

Education

Degree in Computer Science or related field

Tools

Apex

Flow

LWC

Salesforce DX

Job description

Canyon Bicycles GmbH in Barcelona is seeking a Senior Technical Architect for Service Cloud to shape our API-driven Salesforce landscape. You will bridge business needs with development teams and guide the transformation of our Service Cloud into scalable, decoupled solutions.

Based in our Canyon Tech Hub Barcelona, you will influence data models, integration patterns, and governance to support global growth while ensuring GDPR compliance and robust data integrity.