Senior Salesforce Consultant

Omega CRM; España; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading Customer Experience firm in Spain is seeking a Senior Salesforce Consultant to enhance its team. The role involves analyzing requirements, implementing solutions, and coordinating with clients. Candidates should have at least 4 years of Salesforce experience. This position offers a permanent contract, flexible work options, and various benefits, including health insurance and professional growth opportunities.

Servicios

Flexible schedule

Health insurance

Certifications plan

Home office support

Flexible compensation options

Formación

• Minimum of 4 years of experience with Salesforce administration, configuration, and consulting.
• Experience with Field Service is a plus.
• Experience with Salesforce clouds such as Sales, Service, Marketing Cloud, Community, etc.

Responsabilidades

• Requirements analysis.
• Design and implement functional solutions in projects.
• Provide effort estimations for projects.
• Coordinate with the team and/or clients.
• Analyze and improve application performance.
• Collaborate with technology providers when required.
• Validate solutions against functional requirements.
• Adhere to quality standards.
• Generate functional documentation for projects.
• Share knowledge within the community.

Conocimientos

Salesforce administration

Salesforce configuration

Salesforce consulting

Agile methodologies

Fluent in English

Descripción del empleo

Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience in technology applied to marketing and customer relationship management. We are seeking a

Senior Salesforce Consultant .

Job Description

Requirements analysis.

Design and implement functional solutions in projects.

Provide effort estimations for projects.

Coordinate with the Omega team and / or clients to achieve project objectives.

Analyze and improve application performance.

Collaborate with technology providers when required.

Validate solutions against functional requirements.

Adhere to Omega's software quality standards.

Generate functional documentation for projects.

Share knowledge within Omega's community of practice.

Required Experience

Minimum of 4 years of experience with Salesforce administration, configuration, and consulting.

Experience with Field Service is a plus.

Experience with Salesforce clouds such as Sales, Service, Marketing Cloud, Community, etc.

Experience with Agile methodologies.

Skills

Fluent in English, both oral and written.

What We Offer

Permanent contract.

Flexible schedule supporting work-life balance.

Certifications plan to enhance your skills.

Home office support.

Flexible compensation options.

Health insurance.

Our commitment to social responsibility.

Opportunities for professional growth.

About UsOmega CRM, a Merkle company, specializes in accelerating Business Experience (BX) through customer-centric solutions, technology, data, and AI. As part of Merkle and dentsu, we are the largest Customer Experience Management agency in Spain, with over 23 years of experience and a diverse team of over 580 professionals from 24 nationalities.

We serve key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences across Customer Service, eCommerce, Marketing, and Analytics. Our client satisfaction rating is 4.9 / 5, and we have received awards such as Salesforce Partner of the Year FY23.

At Omega CRM, we value talent, flexibility, commitment, and innovation, fostering growth through our people.

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