Senior Salesforce & BI Lead - Sales Ops & Analytics

Applus+ IDIADA; Tarragona; Presencial; EUR 65.000 - 90.000; Jornada completa

Descripción de la vacante

Applus+ IDIADA is seeking an experienced Business Analyst to lead Salesforce implementation, optimization, and management from a business perspective. This role bridges business needs and technology solutions to transform sales processes through effective system deployment and data-driven insights.

You will manage a small team, oversee data integration with SAP, build dashboards, and drive KPI tracking across sales operations.

Formación

• 5-7 years in business analysis with CRM focus and Salesforce implementation leadership.
• Deep knowledge of Salesforce, SAP integration, and enterprise BI tools.
• Expertise in sales process reporting, data analysis, and business intelligence.
• Experience with data mining, visualization, system integrations, and APIs.
• Proven track record managing teams and translating business needs into technical solutions.

Responsabilidades

• Lead end-to-end Salesforce implementation projects and enhancements.
• Analyze and translate user needs, management requirements, and company objectives into Salesforce solutions.
• Maximize platform capabilities while minimizing unnecessary customization.
• Ensure best practices in configuration and business process design.
• Act as liaison between business stakeholders and technical teams.
• Identify opportunities to streamline sales workflows through technology.
• Integrate data from Salesforce, SAP, and other tools to provide insights.
• Define, track, and analyze KPIs for sales operations.
• Coordinate development of dashboards and visualization tools.
• Oversee data mining, data cleansing, and data governance.
• Develop training materials and lead training sessions for users.

Conocimientos

Salesforce leadership

CRM focus

Data analysis

BI tools

APIs

Data mining

System integrations

Herramientas

SAP

Descripción del empleo

Applus+ IDIADA is seeking an experienced Business Analyst to lead Salesforce implementation, optimization, and management from a business perspective. This role bridges business needs and technology solutions to transform sales processes through effective system deployment and data-driven insights.

You will manage a small team, oversee data integration with SAP, build dashboards, and drive KPI tracking across sales operations.