Senior Salesforce AI Agentforce Engineer

CPA Global North America LLC; Barcelona; On-site; EUR 60,000 - 95,000; Full time

Benefits offered by this job

On-site language classes (Catalan, Esp

English and Spanish language training

Digital workplace in Barcelona office

Job summary

Clarivate is seeking a Senior Agentforce Specialist to join the IPfolio product and engineering team in Barcelona. You will design, build, and optimize Salesforce Agentforce solutions, leveraging Prompt Builder, Apex, Flow and security models to deliver AI-powered experiences across the product.

You will collaborate with Product, Engineering, Architecture and Security to move AI use cases from concept to production, build reliable agents, and ensure robust governance and observability.

Qualifications

• Bachelor’s degree in computer science or related field or equivalent experience.
• 2+ years designing, developing, and supporting Salesforce solutions including Apex, LWC, Flow, APIs and security models.
• 1+ year building Agentforce solutions in production.
• 2+ years delivering enterprise AI/agent/conversational/automation solutions from design to production.
• 1+ year building AI-powered solutions using Agentforce Builder, Prompt Builder and enterprise data sources.
• 3+ years working with source-controlled development, CI/CD, production support and AI governance.

Responsibilities

• Own the technical design and hands-on implementation of Agentforce solutions for IPfolio use cases.
• Collaborate with Product, Architecture, Security to define goals, users, boundaries and success metrics.
• Build reliable agents by configuring subagents, topics, instructions, actions, channels and guardrails.
• Define grounding and retrieval strategies using Salesforce assets and external data sources with access controls.
• Create Prompt Builder templates and extend Agentforce with Apex, Flow and integrations.
• Define test datasets and evaluation criteria; perform testing and refine prompts and guardrails.
• Implement responsible AI and security controls including least-privilege access and data masking.
• Deploy Agentforce metadata through source control and CI/CD; maintain runbooks.

Skills

Apex

Lightning Web Components

Flow

APIs

Agentforce

Prompt Builder

Salesforce security models

AI governance

CI/CD

Data integration

Education

Bachelor’s degree in computer science or equivalent

Salesforce Agentforce Specialist certification

Salesforce Platform Developer II / Data Cloud Consultant / AI Associate (or related certifications)

Tools

Apex

LWC

Salesforce Flow

APIs

Data Cloud (Data 360)

Job description

Clarivate is seeking a Senior Agentforce Specialist to join the IPfolio product and engineering team in Barcelona. You will design, build, and optimize Salesforce Agentforce solutions, leveraging Prompt Builder, Apex, Flow and security models to deliver AI-powered experiences across the product.

You will collaborate with Product, Engineering, Architecture and Security to move AI use cases from concept to production, build reliable agents, and ensure robust governance and observability.