Senior Agentforce Engineer: AI & Salesforce Expert

Clarivate Analytics; Barcelona; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

30 days vacation

Volunteer hours

Private health insurance

Life & disability insurance

Tax-free benefits

Agile work environment

Language courses (Catalan, Spanish,  

Job summary

Clarivate is seeking a skilled Salesforce and AI engineering professional to join the IPfolio team in Barcelona. You will own the design and hands-on implementation of Agentforce solutions, integrating with Salesforce assets, and ensuring secure, scalable delivery of enterprise AI capabilities.

You will collaborate with product, architecture, and security teams, define agent goals, build subagents, and drive governance, testing, and production readiness across complex use cases.

Qualifications

• Bachelor’s degree in computer science, Software Engineering, Information Systems, or equivalent experience.
• At least 2 years designing, developing, and supporting Salesforce solutions (Apex, LWC, Flow, APIs, security).
• At least 1 year implementing Salesforce Agentforce in production environments.
• At least 2 years delivering enterprise AI agent or automation solutions from design to deployment.
• At least 1 year building AI-powered solutions using Agentforce Builder, Prompt Builder, APIs and data sources.
• At least 3 years working with source-controlled development, CI/CD, production support, and AI governance.

Responsibilities

• Own the technical design and hands-on implementation of Agentforce solutions for prioritized IPfolio business use cases.
• Partner with Product, Architecture, Security and domain experts to define agent goals, users, boundaries, success measures, risks and human escalation paths.
• Build reliable agents by configuring subagents, topics, instructions, actions, channels, guardrails and deterministic logic, and connect them to Salesforce assets such as Flow, Apex, APIs and prompt templates.
• Design grounding and retrieval strategies using approved Salesforce, Data 360, knowledge and external data sources while enforcing data quality and access controls.
• Create reusable Prompt Builder templates and custom actions, and extend Agentforce with Apex, Flow and integrations where low-code capabilities are insufficient.
• Define test datasets and evaluation criteria, perform positive, negative and adversarial testing, diagnose failures and refine context, prompts, actions and guardrails.
• Implement responsible AI and security controls, including least-privilege access, data masking, auditability, safe fallback behaviour and appropriate human oversight.
• Deploy Agentforce metadata and supporting code through source control and CI/CD, and maintain clear technical documentation and operational runbooks.
• Monitor production behaviour, quality, adoption, latency, failures and business impact, and drive continuous improvements based on evidence and user feedback.
• Act as the Agentforce subject‑matter expert for the engineering team by establishing standards, reviewing designs and implementations, mentoring developers and sharing emerging platform practices.

Skills

Salesforce Apex

Lightning Web Components

Salesforce Flow

APIs

Security models

AI governance

CI/CD pipelines

Production support

Education

Bachelor’s degree in Computer Science or related field

Tools

Agentforce Builder

Prompt Builder

Salesforce Data Cloud

ETL tools

Job description

Clarivate is seeking a skilled Salesforce and AI engineering professional to join the IPfolio team in Barcelona. You will own the design and hands-on implementation of Agentforce solutions, integrating with Salesforce assets, and ensuring secure, scalable delivery of enterprise AI capabilities.

You will collaborate with product, architecture, and security teams, define agent goals, build subagents, and drive governance, testing, and production readiness across complex use cases.