Senior Salesforce Admin (GTM Tooling)

Dexian Europe; Badajoz; A distancia; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A leading software development firm seeks a Senior Salesforce Admin (GTM Tooling) to drive AI-first GTM Technology transformation. This fully remote role demands extensive experience in Salesforce, with responsibilities including management of Salesforce instances and optimization of integrations with key GTM tools. Strong analytical skills and fluency in English are required. Competitive contract terms offered.

Formación

• 7+ years of experience as a Senior Salesforce Administrator.
• Expertise in Salesforce declarative automation.
• Strong analytical and problem-solving skills.

Responsabilidades

• Primary Salesforce Administrator for daily configuration and maintenance.
• Lead optimization of Salesforce automation.
• Manage integrations between Salesforce and GTM tools.
• Optimize lead flows and leverage AI-driven solutions.

Conocimientos

Salesforce Sales Cloud

Salesforce Service Cloud

Salesforce declarative automation

Data management

AI/ML concepts

Analytical skills

Herramientas

Salesloft

ZoomInfo

Marketo

Zapier

BigQuery

Descripción del empleo

We seek a Senior Salesforce Admin (GTM Tooling) contractor to join our global client, a cutting-edge American software development company.

• Contracting - via us (Dexian) - Duration: 6 months (with high potential to be extended further)
• Fully remote work

Description :

Our client is undergoing a significant GTM Technology transformation with an AI-first approach. They’re looking for a highly experienced Senior SFDC Admin / GTM Tooling Specialist to join their team in Europe. This role is crucial for evolving their 15-year-old Salesforce implementation, addressing technical debt, and ensuring optimal performance and integration of key GTM platforms. You will also be instrumental in identifying and leveraging AI-driven solutions within the administrative scope. You will work closely with East Coast teams, requiring flexibility in your hours (full EST schedule not necessary).

Responsibilities :

1. Serve as the primary Salesforce Administrator, responsible for the daily configuration, maintenance, and improvement of Salesforce Sales Cloud and Service Cloud instances.
2. Lead the optimization and refactoring of existing Salesforce declarative automation (Flows, Process Builder, Workflow Rules) to enhance efficiency and reduce technical debt.
3. Manage and maintain integrations between Salesforce and critical GTM tools, including Salesloft, ZoomInfo, and Marketo, ensuring data hygiene and reliable data flow.
4. Deeply understand and optimize lead flows within Salesforce, from capture to routing, assignment, and conversion, ensuring seamless transitions across integrated GTM tools.
5. Proactively identify opportunities to leverage AI and machine learning features to automate tasks, improve data quality, and enhance sales and marketing effectiveness, especially in lead management and nurture flows.
6. Evaluate and recommend native Salesforce AI solutions or AppExchange products for lead scoring, segmentation, and predictive analytics that can be implemented declaratively.
7. Collaborate with stakeholders to gather requirements, translate them into scalable Salesforce solutions, and prioritize an AI-first approach where applicable.
8. Manage user roles, profiles, permission sets, public groups, and sharing rules.
9. Develop and maintain reports and dashboards to provide GTM performance insights.
10. Diagnose and resolve complex administrative and data issues within Salesforce and integrated GTM platforms.
11. Contribute to the evolution of the GTM tech stack, focusing on AI capabilities and innovation opportunities.
12. Ensure data integrity and best practices across systems to support AI model training and performance.

Required Skills and Qualifications :

1. 7+ years of hands-on experience as a Senior Salesforce Administrator, with deep knowledge of Salesforce Sales Cloud, Service Cloud, and platform capabilities.
2. Proven expertise in Salesforce declarative automation (Flows, Process Builder, Workflow Rules).
3. Experience with Salesforce integrations, especially with Salesloft, ZoomInfo, and Marketo.
4. Experience designing, implementing, and optimizing complex lead flows within Salesforce.
5. Strong analytical and problem-solving skills, with a track record of addressing technical debt and optimizing Salesforce implementations.
6. Interest or experience in AI/ML concepts and their application in CRM/GTM, leveraging native Salesforce AI features.
7. Excellent communication and collaboration skills, with the ability to work effectively across time zones.
8. Fluency in English.

Nice to have :

1. Experience with Zapier for integrations or BigQuery for data management.
2. Experience in environments transitioning from waterfall/hybrid to agile methodologies.
3. Salesforce certifications (e.g., Administrator, Advanced Administrator, Sales Cloud Consultant, Platform App Builder).

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.