Senior Sales Professional

RALPH LAUREN; España; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join a dynamic team at an iconic lifestyle brand where your passion for customer service and operational excellence will shine. This role offers the unique opportunity to create an elevated shopping experience while embodying the values of a prestigious brand. You'll be at the forefront of delivering exceptional client service, supporting a customer-first culture, and enhancing product knowledge within a collaborative environment. If you're results-driven and thrive in a fast-paced setting, this is the perfect opportunity to grow your career and make a meaningful impact.

Servicios

Competitive benefits package

Employee discounts

Inclusive working environment

Career development opportunities

Formación

• Energetic and passionate team player with experience in fast-paced environments.
• Proven management abilities with excellent organizational and communication skills.

Responsabilidades

• Deliver customer support excellence and operational efficiencies.
• Create an elevated environment in line with the Ralph Lauren sales code.

Conocimientos

Customer support excellence

Operational efficiencies

Product knowledge

Organisational skills

Communication skills

Management abilities

Visual merchandising

Service metrics

Descripción del empleo

Position Overview

WHAT WE OFFER

1. The opportunity to work for an iconic and unique lifestyle brand
2. Exciting career opportunities
3. Competitive benefits package and discounts
4. An environment where you can bring your whole self to work

Essential Duties & Responsibilities

WHAT YOU'LL DO

1. One team focused on the consumer
2. Deliver customer support excellence and operational efficiencies
3. Communicate consistently with the team to ensure an excellent client service
4. Demonstrate good product knowledge and provide product and client feedback to managers

Ralph Lauren Brand Ambassador

1. Create a unique and elevated environment in line with the Ralph Lauren sales code
2. Embody the Ralph Lauren values and spirit
3. Demonstrate a customer-first culture

Leadership & Engagement Support

1. Support the manager in creating an inclusive working environment with a customer-first culture
2. Support the team using service metrics in absence of manager(s) to deliver sales and profit result
3. Support the manager in developing the team's product knowledge and selling culture

Operations

1. Use the Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the customer database
2. Participate in store merchandising activities in line with the Ralph Lauren standards and creative directives
3. Maintain established operational and merchandising store standards

Pay Range Max

Pay Range Min Experience, Skills & Knowledge

WHO YOU ARE & WHAT YOU'LL BRING

1. Energetic, passionate, and results-driven team player
2. Experience in a fast-paced environment with proven management abilities
3. Excellent organisational and communication skills with in-depth Brand image and visual merchandising knowledge and experience
4. Experience in operations management
5. Mandatory: English. Highly valued: French, Russian, Arabic