Senior Sales Operations - EMEA

dLocal; Bilbao; A distancia; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

dLocal is seeking a Senior Sales Operations professional in Bilbao to enhance sales efforts by equipping teams with necessary tools and support. The role involves collaboration with various departments to improve processes and drive market expansion in a dynamic Fintech environment. Join a diverse global team and enjoy flexible remote working options along with tailored benefits.

Servicios

Remote work options

Flexible schedules

Referral bonus program

Access to Premium Coursera subscription

Free language classes

Monthly social budget

Options to rent dLocal Houses for team co-working

Formación

• Experience in Sales, Account Management, or Operations in Payments, Fintech, or Financial Institutions.
• Fluency in English is a must, Spanish preferred.
• Proactive and results-oriented mindset.

Responsabilidades

• Support the commercial team with client requirements and operational flows.
• Collaborate with cross-functional teams for market expansion.
• Identify improvements in the sales process.

Conocimientos

Analytical skills

Teamwork

Communication

Organizational skills

Problem-solving

Attention to detail

Educación

Experience in Sales or Account Management in Payments or Fintech

Descripción del empleo

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What’s the opportunity?

As our Senior Sales Operations you will play a crucial role in enhancing sales efforts by ensuring that the commercial teams are well-equipped with the necessary knowledge, tools and assistance to effectively engage with customers and close deals. Interaction with all areas of the organization is key.

What will I be doing?

• Be the go-to person for the commercial team to understand (potential) client requirements and support deal structure from an operational perspective, evaluating feasibility and designing the necessary operational flows.
• Collaborate with Product, IT, Operations, Legal, Compliance and Country Teams to promote expansion to new markets, assisting with demonstrations and presentations.
• Define, standardize and provide tools, information and content for the sales team, including pricing tools and calculators.
• Identify and implement improvements to enhance and optimize the sales process, including designing alternative operational workflows.
• Identify new client needs / commercial opportunities, prioritize and manage them with different areas of the company (Product, Technology, Operations, etc…) to implement tactical experience improvements or strategic long term solutions including new products and features.

What skills do I need?

• Experience in Sales, Account Management, or Operations in Payments, Fintech, Financial Institutions, or similar industries.
• Strong analytical skills and an empathic approach to solving different business problems. Has experience working with data and a strong capacity for teamwork.
• Motivated mindset to put hands-on complex business situations and have the ability to look for alternatives when the answer is a NO. Proactive, results-oriented and action-oriented.
• Excellent organizational skills, with a focus on detail and the ability to manage multiple projects.Ability to adapt and thrive in a rapidly changing work environment and embrace the evolution of the ecosystem.
• Team player – can effectively lead a team / project or participate as an effective team member as well as work cross-functionally with other organizations.
• Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders.
• Fluency in English is a must. Spanish is preferred.
• Technical knowledge will be considered a plus.
• Curious profile and positive attitude. Self-starter, autonomous.
• Meticulous attention to detail is necessary to ensure high-quality deliverables.

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you :

• Remote work : work from anywhere or one of our offices around the globe!
• Flexibility : we have flexible schedules and we are driven by performance.
• Fintech industry : work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
• Referral bonus program : our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
• Learning & development : get access to a Premium Coursera subscription.
• Language classes : we provide free English, Spanish, or Portuguese classes.
• Social budget : you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
• dLocal Houses : want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
• For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out ourwebpage,Linkedin,Instagram, andYoutubefor more about dLocal!

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