Senior Revenue Operations Analyst (Sales Compensation)

Gong; Salt; On-site; EUR 98,000 - 125,000; Full time

Benefits offered by this job

Mental health support

Work from home stipend

Generous vacation days

Parental leave

Employee equity

Commuter benefits

Retirement savings

Training programs

Mentorship opportunities

Wellness fund

Job summary

Gong is seeking a Senior Revenue Operations Analyst to own the commission engine across Sales, SDR, and Partnerships. You will manage the monthly cycle, ensure payout accuracy, and translate compensation data into actionable RevOps insights for Sales leadership.

The role involves modeling plan changes, driving automation, and partnering with Finance to close the books accurately. Based in NYC or Lehi, this position requires strong data fluency and experience with ICM/SPM tools.

Qualifications

• 3–5 years of progressive experience in sales compensation, commissions, or a highly analytical RevOps/FP&A role (SaaS/tech preferred).
• Hands-on experience administering an ICM/SPM tool (CaptivateIQ, Varicent, Everstage, Xactly, or similar).
• Strong Salesforce data fluency; SQL/Snowflake a plus.
• Advanced Excel/Google Sheets: scenario models, lookups, pivots, clean model structure.

Responsibilities

• Run the monthly commissions cycle for Sales, SDR, and Partnerships end-to-end with data prep, calculations, review and payout.
• Own payout accuracy and dispute resolution with audit trails and governance.
• Model plan changes and quantify cost, earnings distribution, and behavioral impact.
• Support annual planning with plan-cost forecasts and scenario analysis for GTM leaders.
• Administer plan configuration, rates, quotas, and crediting rules in ICM tools.
• Support upcoming ICM platform migration with requirements, testing, and parallel runs.
• Explain comp mechanics clearly to reps and managers in writing and live.

Skills

Sales compensation

SQL

Snowflake

Excel

Data analysis

Tools

CaptivateIQ

Everstage

Varicent

Xactly

Salesforce

Job description

• The Senior Revenue Operations Analyst, Sales Compensation is the hands-on operator of Gong’s commission engine
• You will run the monthly commissions cycle for Sales, SDR, and Partnerships, own payout accuracy and dispute resolution, and turn comp data into insight for RevOps and Sales Leadership
• This is a builder seat: you’ll model plan changes, size their cost and impact, and help move the comp motion toward a more automated, scalable platform
• Own the monthly commissions process end to end: data prep, crediting, calculations, review, and payout
• Hit monthly and quarter-end close deadlines with Finance, with clean audit trails
• Maintain controls and reconciliations so every payout ties back to source data (Salesforce, ICM, Finance)
• Triage and resolve commission inquiries and disputes quickly and consistently
• Run exception requests through the governance process: document the ask, size the impact, secure approvals, and log the decision
• Flag recurring exceptions as plan-design or process issues, not one-off fixes
• Deliver attainment, payout, and cost-of-sales reporting at the rep, manager, and segment level
• Model proposed plan changes (rates, accelerators, kickers, gates, quota) and quantify cost, earnings distribution, and behavioral impact
• Support annual planning with plan-cost forecasts and scenario analysis for the GTM Comp Leader, Finance, and Sales Leadership
• Administer plan configuration, rates, quotas, and crediting rules in the ICM tool ( CaptivateIQ, Everstage, Varicent)
• Support the upcoming ICM platform migration: requirements, plan logic documentation, testing, and parallel runs
• Reduce manual workarounds and spreadsheet dependencies over time
• Maintain plan documents, policies, and process documentation as the single source of truth
• Explain comp mechanics clearly to reps and managers, in writing and live
• Partner with RevOps and GTM Systems to automate recurring work and tighten data governance across the comp process

Benefits

• Mental health support resources
• Work from home stipend
• Generous vacation days
• Quarterly recharge company shutdowns
• Parental leave
• Employee equity
• Commuter & parking benefits
• Retirement savings
• Training & development programs
• Employee resource groups
• Mentorship opportunities
• Flexible wellness fund

Strong Salesforce data fluency; SQL/Snowflake a plusHands-on experience administering an ICM/SPM tool (CaptivateIQ, Varicent, Everstage, Xactly, or similar)Based in NYC or Lehi, UTExposure to ASC 606 commission capitalization and Finance close a plusDetail-oriented under deadline pressure; clear, simple communicator with the fieldWorking knowledge of SaaS comp mechanics: quota, accelerators, gates, kickers, ramps, clawbacks3-5 years of progressive experience in sales compensation, commissions, or a highly analytical RevOps/FP&A role (SaaS/tech preferred)Advanced Excel / Google Sheets: scenario models, lookups, pivots, clean model structure others can audit