Senior Property Manager – Head of Tourist Accommodation Management

Forcadell; Barcelona; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading company in holiday rental management is seeking a Senior Property Manager in Barcelona. This role involves overseeing a portfolio of properties, ensuring high standards of service, and leading operational teams. The ideal candidate will have a strong background in property management, excellent communication skills, and a proactive approach to problem-solving. Join a dynamic and collaborative environment focused on growth and innovation.

Formación

• Minimum of 3–5 years’ experience in property management, preferably in the holiday sector.
• Fluent in English; knowledge of French, German, or Italian is a plus.
• Proven track record in managing growing portfolios.

Responsabilidades

• Manage daily operations of properties ensuring quality and guest satisfaction.
• Oversee management tools and ensure control over bookings and pricing.
• Lead the operational team and resolve incidents with a customer-oriented approach.

Conocimientos

Leadership

Problem-solving

Communication

Customer focus

Adaptability

Educación

University degree in Hospitality Management, Tourism, or Business Administration

Herramientas

Property Management Systems (PMS)

Channel Managers

Dynamic Pricing tools

Descripción del empleo

Senior Property Manager – Head of Tourist Accommodation Management

• Barcelona
• Job opportunity has been published : 15 / 05 / 2025

We are looking to hire a Senior Property Manager in Barcelona, responsible for leading the operations of a portfolio of properties —currently 9-10 properties, including apartments, houses and villas.

We are seeking a professional with proven experience in operational management, real estate portfolio expansion, market entry, and improving operational efficiency at scale . This key role requires strategic vision, leadership skills, results orientation, and a high standard of service for both guests and property owners.

Responsibilities

• Manage and optimize the daily operations of the assigned properties, ensuring high standards of quality, cleanliness, maintenance, and guest satisfaction.
• Maintain continuous, professional and trustworthy communication with property owners and tenants.
• Oversee management tools (PMS, Channel Manager, Dynamic Pricing tools, etc.) and ensure control over bookings, pricing, occupancy, and availability.
• Lead and coordinate the operational team by assigning tasks, reviewing protocols, and fostering continuous improvement.
• Quickly and effectively resolve operational incidents, complaints, and conflicts with a customer-oriented approach .
• Monitor revenue and basic operating costs, collaborating in the development of budgets and profitability improvement plans.
• Ensure compliance with applicable regulations (tourist licenses, insurance, local laws, etc.).
• Produce periodic reports on property performance and propose improvement strategies.
• Use marketing and revenue management strategies to improve property visibility, occupancy, and rates.
• Actively participate in the expansion of the properties portfolio and entry into new geographical markets.

Conditions

• Type of contract : permanent
• Working hours : full-time, on-site
• Join a growing project with a modern and innovative philosophy in holiday rental management, reporting to upper management and supervising 1 team member (operations).
• Decision-making autonomy and a real leadership opportunity.
• Dynamic, collaborative, and results-focused work environment.

Requirements

• Education : University degree in Hospitality Management, Tourism , Business Administration , or related fields. Property management certifications will be valued.
• Professional experience : Minimum of 3–5 years’ experience in property management, preferably in the holiday sector. Proven track record of success in lodging operations, and managing growing portfolios.
• Technical knowledge : Proficiency in property management systems (PMS), Channel Managers, and tools related to holiday rental operations and online booking platforms. Ability to analyze real estate performance KPIs.
• Languages : Fluent English (spoken and written). Knowledge of additional languages such as French, German or Italian is a plus, to serve international clients.
• Industry knowledge : Up-to-date understanding of local regulations, urban planning laws, insurance requirements, and tourism and holiday rental market trends.
• Soft Skills : Excellent verbal and written communication skills , strong problem-solving and decision-making abilities, adaptability and a proactive approach; leadership, autonomy, and customer focus at the core of management.
• Additionally valued : Experience with process automation and remote check-in systems, knowledge of revenue management and dynamic pricing strategies, prior involvement in the operational expansion of companies within the tourism sector.

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