¡Activa las notificaciones laborales por email!
Mejora tus posibilidades de llegar a la entrevista
Elabora un currículum adaptado a la vacante para tener más posibilidades de triunfar.
A leading company is seeking a Service Desk Analyst to be the first point of contact for end users. The role involves ensuring high-quality service delivery, managing user requests, and maintaining documentation while enhancing the user experience. Successful candidates will have strong communication skills in English and Spanish, professional experience in service desk environments, and be proficient with tools like ServiceNow and SharePoint.
Role Summary : The Service Desk Analyst will serve as the first point of contact for end users, ensuring high-quality service delivery, managing user requests, maintaining accurate documentation, and overseeing onboarding processes. This role is crucial in enhancing user experience, resolving issues efficiently, and escalating when necessary to maintain operational effectiveness.
Key Responsibilities :
J-18808-Ljbffr
J-18808-Ljbffr