Senior Production Support

Talan; Málaga; Presencial; EUR 35.000 - 70.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a skilled professional to maintain web applications using Java in a dynamic, hybrid work environment. This role requires a strong background in Agile methodologies and experience in service request management. The ideal candidate will possess ITIL certification and excel in analytical problem-solving, working with diverse teams on international projects. With the opportunity for training and career development, this position offers a flexible remuneration package, including private medical insurance and the chance to thrive in a multicultural team. If you're ready to embrace change and drive innovation, this is the perfect opportunity for you.

Servicios

Private medical insurance

Life insurance

Lunch cards

Travel cards

Training and career development

Smart Office Pack

Formación

• 4+ years in Java web application maintenance, ideally with Agile.
• ITIL certification and strong analytical skills are essential.

Responsabilidades

• Lead cross-functional teams in web application projects.
• Manage service requests and ensure efficient delivery.

Conocimientos

Java

Agile methodologies

Service Request Management

Trade & Supply Chain Finance

ITIL Certification

Cross-functional team leadership

Web technologies

Analytical skills

Problem-solving skills

Agile frameworks (Scrum, Kanban)

JIRA

Confluence

Microsoft Teams

Relational databases (SQL)

English (fluent)

Spanish (B2 level)

Educación

Certificate of Higher Education/University Degree/Master

Herramientas

ServiceNow

Monitoring tools

Descripción del empleo

Company Description

Talan is an international advisory group on innovation and transformation through technology, with 5000 employees, and a turnover of 600M€.

We offer our customers a continuum of services to support you at each key stage of your organization's transformation, with 4 main activities:

• CONSULTING in management and innovation: supporting business, managerial, cultural, and technological transformations.
• DATA & TECHNOLOGY to implement major transformation projects.
• CLOUD & APPLICATION SERVICES to build or integrate software solutions.
• SERVICE CENTERS of EXCELLENCE to support the latter through technology, innovation, agility, sustainability of skills and cost optimization.

Talan accelerates its clients' transformation through innovation and technology. By understanding their challenges, with our support, innovation, technology and data, we enable them to be more efficient and resilient.

We believe that only a human-oriented practice of technology will make the new digital age an era of progress for all. Together let's commit!

Job Description

• +4 years’ experience in maintenance of web applications based on Java, ideally on Agile methodologies
• +2 years' experience of Service Request Manager role
• +1 years’ experience in Trade & Supply Chain Finance products, on Confirming product will be a plus.

Nice to have:

• Experience with payments channels/formats (ISO) of banking applications
• Experience with accounting and regulatory reporting on banking applications

Qualifications

SKILLS & KNOWLEDGE

Essential:

• Certification in ITIL or a similar service management methodology (ServiceNow)
• Demonstrated ability to lead cross-functional teams and projects
• Advanced knowledge of web technologies, monitoring tools, and performance analysis
• Strong analytical and problem-solving skills
• Agile frameworks (Scrum and Kanban).
• User level knowledge of JIRA, Confluence and Microsoft Teams tools.
• Knowledge of relational databases (SQL)
• Highly fluent in English: both written and spoken.

Nice to have:

• B2 Spanish language

EDUCATION

• Certificate of Higher Education/University Degree/Master. Technical background would be a plus.

OTHER INFORMATION

• Ability to work in liquid organizations with strong change adaptability
• Teamwork and communication skills.

Additional Information

• Full-time contract.
• Smart Office Pack so that you can work comfortably from home.
• Training and career development.
• Benefits and perks such as private medical insurance, life insurance, lunch and travel cards as part of the flexible remuneration package.
• Possibility to be part of a multicultural team and work on international projects.
• Hybrid position based in Málaga or Madrid, Spain. Relocation is mandatory.
• Possibility to manage work-permits.