Senior Product Manager: Subscriptions & Orders Platform

Ingram Micro European Services; Santander; Presencial; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

Ingram Micro European Services seeks a Senior Product Manager to own the strategy, roadmap, and execution for our Subscriptions, Orders & Exceptions Management platform. You will drive post-sales experiences for software and subscriptions, while pushing automation to reduce operational complexity and improve customer journeys.

You will partner with Engineering, UX, Operations, Customer Success, Sales, and regional teams to build scalable platform capabilities that simplify lifecycle management

Formación

• 5-8 years of Product Management experience delivering enterprise software or SaaS products.
• Experience defining product roadmaps and managing Agile backlogs.
• Strong understanding of subscription-based products, software licensing, warranties, order management, or post-sales processes.
• Excellent analytical, problem-solving, and communication skills with the ability to influence cross-functional stakeholders.
• Customer-first mindset with a passion for simplifying complex workflows through intuitive product experiences and automation.

Responsabilidades

• Own the product roadmap and execution for Subscriptions, Orders & Exceptions Management, focusing on software, licenses, warranties, and recurring services.
• Partner with customers, operations, engineering, UX, and regional teams to identify pain points and deliver scalable product solutions.
• Define product requirements, write user stories, prioritize the backlog, and drive delivery from concept through production.
• Build platform capabilities that simplify subscription lifecycle management, improve post-sales experience, and automate order and subscription exceptions.
• Analyze customer feedback, operational metrics, and exception trends to continuously improve product adoption, automation, and efficiency.
• Develop deep domain expertise and partner with stakeholders to create technology-enabled solutions to support Ingram Micro’s growth strategy.
• Create and execute innovative and automated features and products that can scale globally.
• Provide product leadership to Engineering, Business, and UX teams to design and launch the next generation Platform ecosystem.

Conocimientos

Product management

Agile backlog management

Roadmap definition

Data-driven decision making

Stakeholder influence

Educación

Bachelor's degree in Computer Science or Engineering

Master's degree desirable

Descripción del empleo

Ingram Micro European Services seeks a Senior Product Manager to own the strategy, roadmap, and execution for our Subscriptions, Orders & Exceptions Management platform. You will drive post-sales experiences for software and subscriptions, while pushing automation to reduce operational complexity and improve customer journeys.

You will partner with Engineering, UX, Operations, Customer Success, Sales, and regional teams to build scalable platform capabilities that simplify lifecycle management