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An innovative firm is seeking a Senior Product Manager to lead the development of AI-driven products. In this dynamic role, you will manage the full product lifecycle, from ideation to launch, while collaborating with cross-functional teams. Your strategic mindset and ability to navigate ambiguity will be crucial in balancing user needs with business objectives. Join a fully remote team that values user satisfaction and rapid iteration, and make a significant impact on product development in a fast-paced environment.
Smith.ai has been making life easier and business better for small and medium-sized businesses since 2016. Using a “human + AI” approach, we handle inbound and outbound communication, qualifying leads, and optimizing customer funnels. Our small, fully-remote team spans the globe, with a culture that prioritizes user satisfaction and rapid iteration. (Our design and engineering teams are primarily based in Europe / CEST.) Our customers love us, and their feedback fuels our product development.
About This Role
As a Senior Product Manager, you will lead the development, launch, and enhancement of our product and internal tools, with a primary focus on growing our AI-first, human-in-the-loop Voice Assistant. (Recent example includes shaping, scoping, de-risking, and leading the development of a custom greeting feature, and creating and sharing video documentation of your work for internal and external audiences.) You’ll work in a fast-paced, high-growth environment, balancing user needs with business objectives. You'll be part of a small team, working collaboratively with the entire company. There is significant opportunity to contribute to our team culture and growth.
About You
You thrive in dynamic environments, bringing a strategic mindset and a bias for action. A systems thinker who communicates complex ideas effectively, you balance tactical execution with long-term vision.
If you're a lone wolf who prefers isolation, this isn't the right fit. We need a collaborative, adaptable team player.
Responsibilities
Experience
Must Have :
Nice to Have :
HIRING PROCESS
We'll start with screening applications. From there, if it looks like there's a fit, we will have a 15-30 minute introductory call. That may lead to a live (virtual), 1-hour collaborative exercise, with no pre-work. If that meets our criteria, we'll then go on to a 45-60 minute interview with the hiring manager, followed by 60 minute interviews with the team, possibly in pairs (2 of us, 1 of you). And if that goes well, we'll present an offer.
REMUNERATION & WORKING ENVIRONMENT