Senior Product Manager - Calling Apps

Cloudtalk; Barcelona; Híbrido; EUR 65.000 - 85.000; Jornada completa

Descripción de la vacante

Join CloudTalk as a B2B Product Manager in a rapidly growing organization backed by recent significant funding. Shape the future of AI-driven communication solutions by driving product strategy and collaborating with dynamic teams in a vibrant international environment, either remotely or from beautiful offices in Barcelona.

Servicios

Unlimited Paid Time Off

1-1 Coaching sessions

Learning and Development Budget

Home office budget

MacBook for work

Referral bonuses

Fitness Allowance

Formación

• 5+ years experience in B2B Product Management, especially with omnichannel communication.
• Proven success in user-driven development impacting business metrics.
• Strong communicator with experience in both frontline and executive interactions.

Responsabilidades

• Define a compelling product strategy that aligns with business goals.
• Collaborate across teams to solve user problems and enhance product development.
• Champion the voice of the customer and lead product design discussions.

Conocimientos

User-driven product development

Quantitative research

Qualitative research

Communication

Critical thinking

Descripción del empleo

Shape the Future of AI-Powered Business Communication

Global SaaS Company | $28M Series B Investment
Personalized 1:1 Coaching | Vibrant International Team
Remote in Europe or Hybrid from our Barcelona or Prague offices

About CloudTalk

Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.

CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo, and Rakuten. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.

CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.

About the role

Here, at CloudTalk, Product Management is not just a role but a catalyst for innovation. You’ll work within an empowered cross-functional team in R&D, driving the evolution of AI + Human communication across our core Sales & Support platform, expanding into new verticals like qualification and deflection.

This is your chance to make a real impact in a fast-moving, tech-driven environment, building products people love and that drive measurable results.

What You Will Do:

Know the User

• Dive deep into user and buyer personas through research, interviews, and feedback loops
• Champion the voice of the customer across the organization

Set the Vision

• Define a compelling product strategy that aligns with business outcomes and customer success
  Build, refine, and communicate a product roadmap for desktop, mobile, and embedded calling apps

Drive Real Impact

• Collaborate with Design, Engineering, Product Marketing, and Customer teams to solve meaningful user problems
• Co-lead discovery, run journey mapping workshops, author PRDs, and align GTM teams

Lead & Learn Together

• Join a seasoned team of engineers and designers
• Share insights across the R&D org and help scale our product-led thinking

What We Are Looking For:

• 5+ years of experience in B2B Product Management, preferably with omnichannel communication, focusing on end-user products and translating user needs into measurable impact for buyer personas.
• Proven success in user-driven product development with measurable impact on key business metrics

• Proven experience creating clear, compelling, and well-researched explanations of the business value, risks, and impact of multi-phase initiatives

• Deep experience blending quantitative & qualitative research to guide decisions. You’re as data-obsessed as you’re user-obsessed.

• Strong communicator, equally effective with frontline users (a busy front-line Sales Rep or Support Agent) and senior execs
• A creative and critical thinker exploring how AI will reshape product management
• Highly organized, resilient, and thrive in a fast-paced, high-ownership environment

Why you will love to be a CloudTalker:

Growth:
1-1 Coaching sessions with our resident communications advisor
Leaders Academy & Learning and Development Budget

Flexibility:
Unlimited Paid Time Off
️ Volunteering Days
Home office budget
MacBook for work

Well-being:
Recharge Fridays once per quarter
️Fitness Allowance

Connectedness:
Referral bonuses
Virtual & physical team buildings
Company merchandise

What to expect from the hiring process:

Intro Call – Meet our Talent team
Role Deep Dive – Talk product with Allie, our Lead Product Manager
Team Interview – Including a hands-on Product Challenge
Culture Bar Raiser – We raise the bar on adaptability, ownership, and innovation
Offer!

Ready to make an impact?