Senior Product Manager (AI product)

Oversee; Las Palmas de Gran Canaria; A distancia; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

A leading company in travel technology, Oversee, is seeking a Senior Product Manager to lead the strategy and roadmap of an innovative product line. With a focus on AI-driven solutions for corporate travel, the role involves managing an end-to-end automation solution, maximizing coverage, and enhancing user experience. The ideal candidate will have substantial experience in product management within the travel industry, strong analytical and leadership skills, and a passion for driving product success.

Servicios

Personalized development plans

Dynamic work environment

Formación

• 5+ years of experience in product management.
• Experience in the travel industry.
• Experience owning a P&L is an advantage.

Responsabilidades

• Own email/chat automation solution end-to-end from a product perspective.
• Collaborate with business unit teams to understand operational needs.
• Analyze market trends and customer feedback.

Conocimientos

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Leadership

Educación

Bachelor's degree in a relevant field

Herramientas

AI customer support automation

Descripción del empleo

Oversee is revolutionizing how business travel is managed. Our cutting-edge technology and solutions are the latest in price assurance, advanced travel analytics, and reporting capabilities, providing a comprehensive view of corporate travel spend.

We’re a Travel Technology platform that enables agencies all over the world to stay competitive, scale up and lower costs by automating their workload via AI and ML solutions.

If you are looking for a dynamic and positive work environment and want to be at the core of solving a huge and global problem - Oversee is the place for you!

Candidates located anywhere in Europe and Israel will be considered for this position.

We are looking for a talented and experienced Senior Product Manager to lead the strategy and roadmap for a new product line within the corporate travel and AI domains.

Your Impact :

• Own our email / chat automation solution end-to-end from a product perspective including strategy and roadmap.
• Maximize the coverage of types of interactions the solution can handle automatically while ensuring high accuracy and excellent user experience
• Define and prioritize product features and requirements, and work with cross-functional teams to ensure successful delivery
• Work directly with our clients as well as with our partners
• Collaborate with business unit teams to understand their operational needs and identify new product opportunities
• Analyze market trends and customer feedback to impact product strategy and make data-driven decisions
• Measure and report on the performance of products, and identify areas for improvement
• Own backlog and its prioritization
• Enable Sales on selling this solution, and guide them in terms of messaging, competitive features, limitations, etc.

Requirements

About you as an AI product manager

• 2+ years of experience in product managing an automated chat / email bot product including : Intent identification - a must-have criteria for this position
• Conversational flow design
• Monitoring and measuring bot performance
• Implementing and using an LLM in a production environment - an advantage

About You as a product manager :

• Experience in the travel industry- is a must
• 5+ years of experience in product management
• A proven track record of developing and launching successful SaaS products
• Experience meeting clients (Director-level above) and conducting discovery calls
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• The ability to lead and motivate cross-functional teams
• A bachelor's degree in a relevant field, such as computer science, business, or engineering, is preferred.

Advantages :

• Experience owning a P&L
• Coming from an AI customer support automation platform

The ideal candidate will be an A player, a team player, and able to take a goal and drive it to completion. They will also be self-motivated, highly organized, and thrive in a volatile environment

We are dedicated to the development of our team members, firmly believing in their potential for growth. Each team member actively participates in a personalized development plan program designed to nurture their capabilities and propel them toward reaching their fullest potential.

We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

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