Senior Product Manager

TravelPerk; Valencia; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading company in the SaaS industry is seeking a German-speaking Onboarding Specialist to manage the onboarding of new clients. The role involves leading project teams, managing implementation phases, and ensuring a seamless client experience. Ideal candidates will have strong project management skills, fluency in German and English, and a passion for delivering exceptional service.

Servicios

Competitive compensation package

Equity options

Generous vacation days

Health perks such as private healthcare or gym allowance

Formación

• Proven success managing projects in an international environment.
• Native or near-native German language skills.
• Fluent English (written and spoken).

Responsabilidades

• Lead cross-functional project teams to implement new clients successfully.
• Manage all phases of implementation projects, including requirements gathering.
• Serve as the first point of contact for client escalations during onboarding.

Conocimientos

Project Management

Communication

Analytical Skills

Problem Solving

Educación

Studies in Project Management

Descripción del empleo

We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing, and reporting business travel.

Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support. We’ve become the leading all-in-one travel management solution.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1200 people in 9 offices across Europe and North America. In 2022, we became a ‘unicorn’. In 2024, we raised $104 million in additional investment, reaching a total valuation of $1.4 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel.

The Role

The Implementation team at TravelPerk manages the onboarding of our new clients. We are looking for a German-speaking Onboarding Specialist responsible for executing and launching implementations within your portfolio. You will analyze each customer’s needs to propose a tailored implementation plan. Your success will be measured by the completion and adoption of the TravelPerk platform among your customers' users. You will be the subject matter expert in change management and deliver a 7-star onboarding experience!

The role requires excellent communication and project management skills, organizational and problem-solving abilities, and keen attention to detail. While a basic understanding of integrations and open APIs is helpful, you do not need to be an expert initially.

What you’ll be doing :

• Lead cross-functional project teams to implement new clients successfully
• Manage all phases of implementation projects, including requirements gathering, deliverables finalization, and client communications
• Review contracts, optimize resource management, and validate process quality
• Serve as the first point of contact for client escalations during onboarding
• Develop strategies to achieve account ramp-up goals
• Prioritize accounts according to client and business needs
• Communicate complex technical information clearly
• Ensure project team members understand timelines, tasks, risks, and issues

What we look for :

• Proven success managing projects in an international environment
• Native or near-native German language skills
• Fluent English (written and spoken)
• Experience implementing products for diverse clients
• Experience in travel agency or training sectors is a plus
• Organized, structured, with strong analytical and recommendation skills
• Excellent communication skills in English
• Ability to build relationships at all organizational levels
• Motivated by challenges and driven to make a difference

Nice-to-have :

• Studies in Project Management
• Experience in the travel industry
• Previous SaaS implementation experience

What we always look for :

• Highly organized with strong administrative skills and a positive attitude
• Good cultural and team fit
• Calm under pressure
• Fast learner, tech-savvy
• Hardworking, willing to go the extra mile

We offer a competitive compensation package, including equity, generous vacation days, health perks such as private healthcare or gym allowance depending on your location.