Senior Product Engineer (Backend)

Plain; La Coruña; Presencial; EUR 35.000 - 40.000; Jornada completa

Descripción de la vacante

Plain is searching for a Senior Product Engineer to enhance their powerful customer support platform. The successful candidate will lead product direction, solve complex technical challenges, and ensure a stellar developer experience while contributing to a fast-paced startup environment.

Formación

• Proven track record in product-led companies, especially in B2B SaaS.
• Experience with distributed systems and serverless architectures.
• Comfortable with ambiguity and proactive in learning new technologies.

Responsabilidades

• Define product direction, iterate on architecture, and lead feature development.
• Collaborate with customers to validate ideas and lead solutions.
• Shape backend architecture and enhance developer experience.

Conocimientos

Distributed systems

High-performance web applications

API design

Herramientas

Postgres

Descripción del empleo

Join to apply for the Senior Product Engineer (Backend) role at Plain

Join to apply for the Senior Product Engineer (Backend) role at Plain

This range is provided by Plain. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are building the fastest, most powerful customer support platform for the next generation of B2B companies. Some of the world’s most forward-thinking companies, like Stytch, Sanity, and Fly.io, rely on Plain to consolidate all the channels where they speak with customers, collaborate with their teams, and speed up their workflow with our lightning-fast UI.

We’re looking for a Senior Product Engineer to join our team and help us define the next phase of support tooling.

What you'll do

Engineering at Plain is about much more than moving tickets from left to right, it’s owning and solving problems end to end - from coming up with ideas to infrastructure and button copy.

You will :

• Help set overall product direction as part of our team, and help us iterate on our technical architecture, developer experience and API.
• Ship features to solve customer problems, end to end. You’ll talk to customers to validate ideas and scope features, lead the development of those features day to day and ensure they're rolled out smoothly – working on everything from back-end infrastructure and API schemas to the front-end experience.
• Shape our backend architecture. You'll work on some of our most complex technical challenges and help others do the same. You'll help decide how we build things and what we prioritise as a product and engineering team.
• Create a stellar developer experience. You'll help make sure the experience of building with Plain second to none. You'll play a key role in everything from how we structure our data model through to designing our APIs and writing documentation.

You should have a proven track record working for product-led companies, ideally in B2B SaaS, be as excited about architectural conversations as you are about customer conversations, and be driven by impact above all.

This is a great fit if you…

• Are driven by impact and working with wonderful, high-EQ people. You measure the quality of your work by the end-experience of users, not the abstractions or cleanliness of the code.
• Get equally excited scoping & building a great product as you are, solving a gnarly technical problem.
• Have experience working with distributed, serverless systems, and have worked on similar web applications with a high quality and performance bar before
• Feel comfortable learning new technologies and paradigms on your own.

This won't be the right role if you…

• Are uncomfortable with ambiguity. We have some really exciting traction but are still at an early stage and are constantly learning and trying new things as our company grows.
• Find learning about new technologies a key motivation for coming to work. We invest in what makes us productive but will prefer the known option to the experimental and novel. Postgres is great.
• Are looking to manage others. We're firmly looking for someone who, for now, wants to be an individual contributor.
• Expect all the perks of a big company. We’re a Series A startup and are competitive in what we offer at our stage, but it’s a different role and opportunity than working at an established tech company.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Engineering and Information Technology
• Industries Software Development

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