Senior Operations Pharmacy - Alphega

Cencora; Valencia; A distancia; EUR 80.000 - 100.000; Jornada completa

Descripción de la vacante

A global health organization is seeking a highly experienced professional to enhance operational efficiency within its pharmacy network. The role focuses on developing strategic delivery plans and improving service transitions while ensuring compliance with regulations. Ideal candidates will have over 10 years in relevant fields and exceptional transformative leadership skills. Strong knowledge of international pharmacy operations is essential.

Formación

• 10+ years of multisite international experience in pharmacy or FMCG.
• 5+ years in a senior executive role with understanding of pharmacy services.
• Proven ability to inspire leaders to adopt transformation strategies.

Responsabilidades

• Develop and implement comprehensive plans for operational transitions.
• Provide reports on key metrics related to efficiency.
• Evaluate in-store processes to improve sales force efficiency.

Conocimientos

Strong skills to drive excellence within large networks

Attention to detail

Ability to inspire transformation strategies

Cultural awareness

Fluency in English

Educación

Relevant educational qualifications

Herramientas

Microsoft Office Suite

Descripción del empleo

Our team members are at the heart of everything we do. At Cencora, we are committed to creating healthier futures, and every person here is essential to achieving that purpose. If you want to make a difference at the center of health, join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

About Alphega

Alphega aims to become the leading network of independent pharmacies in Europe, differentiating itself from competitors. The role involves reporting to the Alphega Regional Director and collaborating with the Alphega Leadership Team, Divisional Colleagues, and Country Teams to enhance excellence within the pharmacy network and the sales force operating model.

Key Responsibilities :

• Develop comprehensive plans to transition approved projects into ongoing operations.
• Provide regular and ad hoc reports on key metrics related to efficiency and effectiveness.
• Evaluate in-store processes to eliminate non-value-adding activities and improve sales force efficiency using the Salesforce B2B CRM tool.
• Expand deployment across all markets while ensuring Spain remains a center of excellence.
• Create technological assets to enhance daily pharmacy operations and support consumer experience.
• Ensure smooth transitions of new services from pilot to business as usual, including reporting and best practice sharing.
• Adapt rapidly to new ehealth services and operating models, acting as a resource for countries.
• Assess marketing campaigns focusing on ROI and identifying opportunities and risks.
• Ensure effective category management across markets supported by performance metrics and visual evidence.
• Establish and drive SOPs to promote excellence within the network.
• Utilize CRM and data analytics to identify strengths, weaknesses, and areas for improvement.
• Ensure compliance with AB regulations and resolve identified weaknesses.
• Foster clear communication between central and country teams to minimize ambiguity.
• Monitor country operations regularly and escalate concerns to the Regional Director.
• Facilitate collaboration with AB and GNP to share ideas and reduce costs by eliminating duplication.

This comprehensive approach aims to enhance operational efficiency, drive growth, and ensure high-quality consumer experiences across Alphega's pharmacy network.

Ideal Candidate Profile :

The ideal candidate will possess strong skills to drive excellence within large international networks and facilitate transformational change.

Requirements :

• Spend approximately 80% of their time working virtually with country teams to understand market dynamics and develop robust delivery plans.
• Use data to create compelling examples of operational changes and establish themselves as a business expert in excellence.
• Demonstrate attention to detail and a passion for excellence, focusing on insights that inform performance and translate into actionable strategies.

Experience :

• Minimum of 10 years of multisite international experience in pharmacy, pharmaceuticals, or FMCG, with at least 5 years in a senior executive role with understanding of pharmacy and healthcare services, especially in pharmacies.
• A proven ability to inspire and enable countries and divisional leaders to adopt transformation strategies.
• Operational expertise in complex roles aimed at continuous improvement and successful change implementation.
• Fluent in English (verbal and written); proficiency in Spanish or French is preferred.
• IT Skills : Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Cultural Awareness : Strong awareness of cultural and individual differences, with a genuine passion for people.
• Educational Background : Relevant educational qualifications.
• Industry Knowledge : Strong knowledge of network operations in pharmaceutical or FMCG ecosystems and experience in developing excellence across multisite operations, ideally in multiple international markets.

What Cencora Offers :

Benefits outside the US may vary by country and will align with local market practices. Eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

• Full-time position
• Affiliated Company : Alliance Healthcare Espana S.A.

Cencora is an equal opportunity employer, committed to diversity and inclusion. We provide reasonable accommodations for individuals with disabilities during the employment process. To request accommodations, contact us at 888.692.2272 or via email. All requests are handled on a case-by-case basis.