Senior Onboarding Lead: Supplier Intelligence & Procurement

osapiens; Madrid; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

osapiens is a European SaaS company focusing on supplier intelligence and procurement compliance. This permanent full-time role in Madrid (hybrid: 3 days in office) leads complex onboardings for our largest accounts.

You own scope, budgets, and timelines, coach junior consultants, and collaborate with the Solution Expert to streamline processes. German/Spanish language skills and travel under 10% are a plus.

Qualifications

• Several years of SaaS implementation or consulting project experience with full ownership.
• Experience with supplier onboarding, qualification, risk assessments, audits, and corrective actions including LkSG/CSDDD.
• Strong understanding of data models, interfaces and configurations; ERP and supplier master data is a plus.
• Ability to standardise processes by turning recurring tasks into reusable packages.
• Budget and scope discipline: clearly define limits to avoid scope creep.
• Business-fluent English; German and/or Spanish a strong plus.
• Low travel: under 10%; onboarding largely remote.

Responsibilities

• Run complex onboardings end to end: scoping, configuration, data integration, training, go-live and handover to CS.
• Own effort and budget: estimate realistically, stay within booked hours, trigger follow-up sales if needed.
• Create onboarding packages and self-service content to standardise common use cases.
• Coach the team by reviewing plans and configurations and guiding junior consultants.
• Collaborate with the Solution Expert to escalate edge cases and share patterns.
• Build stakeholder maps and hand over to CS with documented relationships.

Skills

SaaS implementations

Supplier onboarding

Data models & interfaces

Standardisation mindset

Budget & scope discipline

English fluency

German/Spanish language skills

Low travel

Job description

osapiens is a European SaaS company focusing on supplier intelligence and procurement compliance. This permanent full-time role in Madrid (hybrid: 3 days in office) leads complex onboardings for our largest accounts.

You own scope, budgets, and timelines, coach junior consultants, and collaborate with the Solution Expert to streamline processes. German/Spanish language skills and travel under 10% are a plus.