Senior Manager People Business Partner,

Papaya Global; Málaga; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading company in Málaga is looking for a Sales Development Consultant to support customer acquisition and engagement. This role involves collaborating with cross-functional teams, delivering exceptional customer experiences, and leveraging insights to achieve desired outcomes. Successful candidates will be driven, resilient, and fluent in Spanish and English, contributing to a high-energy environment focused on professional growth.

Formación

• Fluency in Spanish and professional level of English are essential.
• Knowledge of Portuguese, Catalan, or other regional languages is a plus.

Responsabilidades

• Identify and engage with potential customers, offering insights and support.
• Collaborate with various teams to develop go-to-market strategies.
• Build personal brand and professional presence, leveraging social media.

Conocimientos

Customer Service

Communication

Goal Orientation

Active Listening

Adaptability

Descripción del empleo

As a Sales Development Consultant, you will be responsible for identifying and engaging with businesses that have the potential to become future customers or are already part of our client's ecosystem. Your mission is to support these businesses in overcoming challenges and achieving their goals. Collaborating with an industry leading demand generation team, you will connect with prospects who have shown interest through their marketing content, providing insights and meaningful conversations to demonstrate how the solutions can contribute to their success.

About the Team

The team is dedicated to supporting customers at every stage of their journey, with a primary focus on acquiring new clients. They operate in a high-energy, collaborative, and driven environment, leveraging technology to help businesses thrive. Customer success is at the heart of what they do, and we are committed to ethical business practices that benefit both our clients and our company. A strong emphasis on professional development, offering continuous coaching and tailored learning opportunities to support your growth within this role and beyond.

Key Responsibilities

• A passion for helping customers is essential—you are often the first point of contact, making it crucial to deliver an exceptional experience.
• Maintain focus and self-motivation while being open to giving and receiving feedback.
• Take initiative, be bold, and adapt your approach based on different situations.
• Work collaboratively with teams across the company, including Marketing, Business Development, Sales, Product, and Customer Success, to develop and execute industry-specific go-to-market strategies.
• Confidently communicate our value proposition, develop an in-depth understanding of our solutions and differentiators, and stay informed about market trends and industry knowledge.
• You actively build your personal brand and professional presence, including leveraging social media platforms.
• You take a curiosity-driven approach to opportunities, combining business insight with a strong desire to engage customers.
• You establish rapport quickly and easily with customers.
• You use insights to craft questions that uncover customer needs while applying active listening techniques.
• You are eager to understand customers' strategic goals, challenges, and KPIs, with a solid grasp of how our solutions can positively impact their business.
• You are highly motivated, goal-oriented, and enjoy working as part of a team.
• You are resilient and have a results-driven mindset.
• Fluency in Spanish and a professional level of English are essential, while knowledge of Portuguese, Catalan, or any other regional Spanish language is a plus.

Key Performance Metrics

• Delivery of qualified opportunities.
• Contribution to annual recurring revenue (ARR) growth and new customer acquisition.

Initial onboarding and training will require 5 days in the office and thereafter will revert to hybrid working (3 days office & 2 work from home).

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