Senior Manager Crisis and Reputation Management - Now Hiring!

TN Spain; Barcelona; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Senior Manager for Crisis and Reputation Management to enhance its global public affairs strategies. This pivotal role involves collaborating with leadership to manage crisis communications and protect the organization's reputation across various regions. You will be responsible for developing effective response strategies, engaging with stakeholders, and ensuring a unified message that resonates across different cultures. If you're passionate about public relations and thrive in a dynamic environment, this is your chance to make a significant impact.

Formación

• 7+ years in public affairs or crisis communications.
• Experience with international teams and complex strategies.
• Strong written and verbal communication skills.

Responsabilidades

• Develop and execute strategic communication plans.
• Coordinate crisis communication efforts across regions.
• Track and analyze crisis communication efforts.

Conocimientos

Crisis Communication

Public Relations

Stakeholder Engagement

Strategic Planning

Project Management

Data Analysis

Fluency in English

Educación

Bachelor's degree in Communications

Bachelor's degree in Journalism

Bachelor's degree in Public Relations

Herramientas

Digital Media Platforms

Descripción del empleo

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Senior Manager Crisis and Reputation Management - Now Hiring!, Barcelona

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Client:

ADP

Location:

Barcelona, Spain

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

At ADP, our Global Media Relations and Public Affairs team works collectively to communicate the organization's mission, values, and initiatives to various stakeholders while protecting and enhancing our brand. As part of our growing team, you will have the opportunity to help us protect and promote ADP's reputation by influencing public perception, building relationships with key stakeholders and managing crisis and reputation management initiatives.

JOB DESCRIPTION

As the Senior Manager of Issues Management & Crisis Communications, you will work closely with Public Affairs leadership to develop and execute strategic international communication plans, monitor reputational risks, provide crisis response support across multiple regions, and collaborate with teams to anticipate and address complex issues. In this position, you will collaborate with public affairs leaders on the execution of key tactics that support these international initiatives.

KEY RESPONSIBILITIES:

• Work closely with Public Affairs leadership to help inform holistic public affairs strategies that bolster organizational reputation globally.
• Work with Public Affairs leadership to lead and coordinate real-time crisis communication efforts across EMEA, LATAM and APAC, developing effective response strategies and assets. Including drafting of media statements, talking points, FAQs, and other communication materials.
• Help to strategize and coordinate on the best ways to execute headquarter-based strategies in other regions, and how to raise regional opportunities/challenges/needs back to the U.S. based headquarters.
• Work closely with internal and external stakeholders to ensure a unified and consistent goal and strategy with a message that resonates regionally, nationally and/or locally.
• Work to enhance and implement existing crisis preparedness and planning processes, internationally.
• Work closely with the Senior Director, Public Relations, International and local PR agencies to stay up to date on industry trends, timely issues and current newscycles to help inform leaders and team members of potential risks or areas of opportunity for our brand.
• Track and analyze crisis communication and reputation management efforts through quarterly reporting, identifying areas for improvement.

QUALIFICATIONS:

• Bachelor's degree in communications, journalism, public relations or a related field.
• 7+ years of work experience in public affairs, crisis communications, or related roles.
• Experience working with international teams to execute complex strategies.
• Must be fluent in English, both verbal and written.
• Strong understanding of international business, geopolitical trends and regional/national/local stakeholder expectations and needs.
• Experience in handling crisis communications and developing effective strategies.
• Excellent written and verbal communication skills to convey key messages effectively to multiple audiences and strengthen relationships with stakeholders.
• Familiarity with digital and social media platforms and their use in public affairs strategies is preferred.
• Strong organizational and project management skills to manage multiple projects and deadlines effectively.
• Ability to work independently while collaborating, as part of a global team.
• Ability to analyze data, research issues, and assess public opinion.

At ADP, every person counts. We welcome unique talents and perspectives. We welcome ideas on how to do things differently. In your efforts to achieve, learn and grow, we support you all the way. If you want to be a part of shaping our future while creating limitless potential.