Senior IT Systems Engineer — Network & Performance

Wolters Kluwer; Bilbao; On-site; EUR 42,000 - 65,000; Full time

Job summary

Wolters Kluwer is seeking a Senior Engineer to join our Bilbao team. The role involves troubleshooting, maintaining, and optimizing complex IT systems, networks, and data reporting. You will lead training and develop documentation, providing Level 2 helpdesk support as needed.

Candidates should show advanced troubleshooting, strong system maintenance, and networking skills, with the ability to drive improvements across IT processes. Onsite presence in Bilbao is expected; local regulations apply.

Qualifications

• Advanced IT troubleshooting to resolve complex issues.
• System maintenance and optimization of IT systems.
• Network configuration and maintenance of complex networks.
• Data management and advanced reporting tasks.
• Documentation of IT processes and configurations.
• Lead user training sessions on new technologies.

Responsibilities

• Troubleshoot and resolve IT issues with minimal supervision.
• Install, configure, and maintain hardware and software systems.
• Perform system maintenance, updates, and backups.
• Analyze and optimize system performance.
• Configure and maintain complex network systems.
• Assist with data management and reporting tasks.
• Conduct testing of new software and features.
• Create and update comprehensive IT documentation.
• Provide Level 2 helpdesk support.
• Lead user training sessions for new technologies.

Skills

IT troubleshooting

System maintenance

Network management

Tools

IT systems

Job description

Wolters Kluwer is seeking a Senior Engineer to join our Bilbao team. The role involves troubleshooting, maintaining, and optimizing complex IT systems, networks, and data reporting. You will lead training and develop documentation, providing Level 2 helpdesk support as needed.

Candidates should show advanced troubleshooting, strong system maintenance, and networking skills, with the ability to drive improvements across IT processes. Onsite presence in Bilbao is expected; local regulations apply.