Senior Engineer

Wolters Kluwer; Bilbao; On-site; EUR 42,000 - 65,000; Full time

Job summary

Wolters Kluwer is seeking a Senior Engineer to join our Bilbao team. The role involves troubleshooting, maintaining, and optimizing complex IT systems, networks, and data reporting. You will lead training and develop documentation, providing Level 2 helpdesk support as needed.

Candidates should show advanced troubleshooting, strong system maintenance, and networking skills, with the ability to drive improvements across IT processes. Onsite presence in Bilbao is expected; local regulations apply.

Qualifications

• Advanced IT troubleshooting to resolve complex issues.
• System maintenance and optimization of IT systems.
• Network configuration and maintenance of complex networks.
• Data management and advanced reporting tasks.
• Documentation of IT processes and configurations.
• Lead user training sessions on new technologies.

Responsibilities

• Troubleshoot and resolve IT issues with minimal supervision.
• Install, configure, and maintain hardware and software systems.
• Perform system maintenance, updates, and backups.
• Analyze and optimize system performance.
• Configure and maintain complex network systems.
• Assist with data management and reporting tasks.
• Conduct testing of new software and features.
• Create and update comprehensive IT documentation.
• Provide Level 2 helpdesk support.
• Lead user training sessions for new technologies.

Skills

IT troubleshooting

System maintenance

Network management

Tools

IT systems

Job description

Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

We are looking for a Senior Engineer to join our team.

About the Role

As a Senior Engineer, you will engage in more advanced technology tasks and play a significant role in supporting team technology goals and objectives. With a blend of technical expertise and problem-solving skills, you will be instrumental in improving and optimizing various IT processes and systems. This role provides an excellent platform for honing your skills and contributing meaningfully to your team's success.

Responsibilities

• Troubleshoot and resolve a wide range of IT issues with minimal supervision.
• Install, configure, and maintain advanced hardware and software systems.
• Perform system maintenance, updates, and backups, ensuring data integrity.
• Analyze and optimize system performance for better efficiency.
• Configure and maintain complex network systems.
• Assist with data management and advanced reporting tasks.
• Conduct thorough testing of new software applications and features.
• Create and update comprehensive IT documentation.
• Provide Level 2 support for helpdesk inquiries.
• Lead user training sessions and workshops for new technologies.

Skills

• Advanced IT Troubleshooting: Proficient in resolving complex technical issues.
• Advanced System Maintenance: Skills in maintaining and optimizing IT systems.
• Network Management: Understanding of complex network configurations and maintenance.
• Data Management: Skills in handling and analyzing large datasets.
• Detailed Documentation: Ability to create and update comprehensive documentation.
• User Training: Proficient in conducting training sessions and workshops.
• Software Testing: Advanced skills in testing new software and features.
• Performance Analysis: Ability to analyze and optimize system performance.

If making a difference matters to you, then you matter to us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or any other protected status, in accordance with local regulations.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.