Senior IT Field Technicians x 3 Adolfo Suárez Madrid–Barajas Airport

RTX; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading technology firm is seeking a Senior IT Field Technician to work onsite at Adolfo Suárez Madrid-Barajas Airport. The candidate will perform installation, maintenance, and repair of airport systems. Required qualifications include a High School Diploma or Bachelor's degree, Cisco certifications, and proficiency in English and Spanish. The role offers competitive compensation and benefits including life assurance and annual bonus.

Servicios

Competitive Salary

Life Assurance

Annual Bonus

Corporate Pension Scheme

25 days holiday plus public holidays

Formación

• High School Diploma with relevant experience or Bachelor's degree in relevant discipline.
• Cisco Certified Network Administrator certification required.
• Familiarity with airport operators in Spain is necessary.

Responsabilidades

• Perform onsite field service directly to customers.
• Install, test, service and repair equipment.
• Maintain equipment logs and submit weekly reports.

Conocimientos

Cisco Certifications

Communication in English and Spanish

Problem-solving skills

MS Office proficiency

Knowledge of Special Airport Systems

Educación

High School Diploma or Bachelor's degree

Descripción del empleo

Overview

Date Posted and Country information from the original listing is retained; location details are provided below. This role is based in Madrid, Spain, onsite at Adolfo Suárez Madrid-Barajas Airport precinct.

• Location: Villanueva 30 7-29 / Madrid Spain
• Location details: Adolfo Suárez Madrid-Barajas Airport, Av de la Hispanidad s / n 28042 Madrid, Spain
• Position Role Type: Unspecified

We are currently seeking 3 x Senior IT Field Technicians in Aftermarket to join our team.

Responsibilities

• Work under general supervision to perform onsite field service directly to customers regarding installing, updating, operating, maintaining, repairing, and removing equipment to meet customer requirements.
• Install, test, service, and repair basic equipment to conform with company operating specifications and customer requirements.
• Perform basic onsite preventative maintenance, routine repair, and calibration after installation.
• Inspect equipment regularly to ensure proper functioning and provide basic repair services as needed.
• Maintain and analyse equipment logs that record performance problems, repairs, calibrations, or tests; submit weekly reports summarising these activities.
• Perform a variety of duties including servicing, operating, maintaining, repairing, and removing equipment.
• Conduct technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications.
• Manage technical product services logistics and provisioning, quantity surveying, and configurations to assigned customers.
• Troubleshoot technical problems and issues and recommend actions to company or customer representatives.
• Assess product needs in accordance with customer specifications.
• Act as local on-site company representative to the customer's organization.
• Manage statement of work to meet customer and contract requirements.
• May assist in orienting training and assigning the work of technical and business support employees.

Qualifications & Experience

• A High School Diploma with relevant working experience or a bachelor’s degree in an appropriate discipline with relevant working experience in airports, managed services, or within airport operators in Spain.
• Cisco Certifications with at least Cisco Certified Network Administrator.
• Familiarity with and experience dealing with relevant Airport Operators in Spain.
• Broad knowledge of Special Airport Systems (SAS), including airport operational systems, baggage reconciliation systems, and passenger processing systems.
• Proficiency in MS Office suite tools (Outlook, PowerPoint, Word, Excel).
• Excellent communication (written and verbal) in English and Spanish.
• Ability to work effectively in a matrixed team environment locally and globally.
• Good problem-solving skills to source solutions to customer requirements or issues.
• Excellent attention to detail and quality.
• Ability to travel frequently across the country and occasionally internationally as needed.

Benefits & What We Offer

• Competitive Salary
• Life Assurance
• Annual Bonus
• Corporate Pension Scheme
• 25 days holiday plus public holidays
• And so much more

Additional Information

RTX adheres to the principles of equal employment. All qualified applications will be considered without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Privacy Policy and Terms: Read the policy and terms by following the official link in the posting.

Employment Details

• Required Experience: Senior IC
• Key Skills: Time Management, Guest Relations, Hospitality Management, Front Office Management, Accommodation, Telephone Handling, Communication, Guest Services, Relationship Management, Reservation, Airport Operations, Administrative Services, Client Services, Airlines, Safety and Security
• Employment Type: Full-Time
• Experience: years
• Vacancy: 1