Senior IT administrator

Pactera EDGE, a global provider of technology and digital platform services, is looking for a Senior IT Administrator who will be working on global projects and supporting the European team’s activities and growth. The ideal candidates are tech professionals based in Barcelona, Spain.

Responsibilities:

• Helpdesk support for European offices and operation.
• Define, manage, and ensure the evolution of the systems architecture including hardware infrastructures, servers, and the rest of the network components.
• Define and implement improvement and transformation projects and the systems’ architecture.
• Follow-up and monitor the current systems (such as O365, Azure, Netapp, VMware).
• Define action protocols in case of incidents of the company’s IT services and resolve them or escalate if needed.
• Define and execute backup policies.
• Manage suppliers and contracts for IT and phone services.
• Work closely with the Infosec team to comply with policies, procedures, and internal controls related to ensuring the security of IT services.
• Continuously update the business continuity plan and Disaster Recovery.
• Maintain updated documentation of the IT procedures.
• Manage the inventory and warranty of all IT assets in Europe.

Required:

• Experience in VMware virtualization on NetApp.
• Experience in Cloud Azure and AWS environments.
• Advanced knowledge of Windows OP.
• Communication and dialogue skills with different corporate levels.
• Experience in network administration.
• Experience in administration of Office 365.
• English proficiency sufficient to work in this language.
• Primary Skills:
• Desktop / Laptop support (Hardware / Software / Local Office Applications, Encryption, Security settings).
• Active Directory.
• Office Telecom and Voice Over IP knowledge.
• Network and storage.
• Basic Office 365 knowledge.
• Asset Management (IT assets in and out and IT asset life cycle).
• Vendor and supplier management.
• Alarm management in the office (managing alarm PINs and availability 24h).
• Onboarding and offboarding and Physical Office Access management (assigning card or fingerprint, also deleting users from system).

Good to have:

• Cloud knowledge.
• Virtual Machine knowledge.

If interested, please reach out for the next steps.

Pactera EDGE, a global digital and technology services company. We bring together data, intelligence, and experiences to deliver human-centric solutions to complex business challenges.

Pactera EDGE is an equal opportunity employer and will not discriminate against any of our applicants on the grounds of race, gender, religion, or any other reason.