Senior Implementation Specialist & PM Lead

Solera Holdings, LLC.; Madrid; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

A global technology company is seeking an Implementation Associate to join their Professional Services team. This role will focus on delivering implementation of their product set across regions. Key responsibilities include providing customer support, gathering requirements, and ensuring collaboration across teams. The ideal candidate will have 5-7 years of experience, strong customer-facing skills, and technical expertise in relevant tools. This position offers an opportunity to contribute to significant transformation projects.

Formación

• 5-7 years of experience in delivering large transformation programs, preferably using agile methodologies.
• Technical requirements gathering or business analysis experience in the Automotive or Insurance markets.
• Strong interpersonal skills with a focus on building relationships.

Responsabilidades

• Provide pre & post-sales support by advising on best practices.
• Act as a subject matter expert (SME) for customer-facing discussions.
• Gather and document customer needs for effective implementation strategies.

Conocimientos

Customer facing skills

Collaboration

Communication

Herramientas

JIRA

Confluence

API Tools (POSTMAN, JSON, SOAP)

Excel (Macro level)

Descripción del empleo

A global technology company is seeking an Implementation Associate to join their Professional Services team. This role will focus on delivering implementation of their product set across regions. Key responsibilities include providing customer support, gathering requirements, and ensuring collaboration across teams. The ideal candidate will have 5-7 years of experience, strong customer-facing skills, and technical expertise in relevant tools. This position offers an opportunity to contribute to significant transformation projects.