Senior Event Operations Manager

Deltatre; Albacete; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company in the sports industry seeks an Event Manager to oversee broadcast services for high-profile clients. The role includes managing event operations, collaborating with teams for successful project delivery, and ensuring client satisfaction. Candidates should be fluent in Spanish and English and possess a strong background in live operations, particularly in the TV broadcast sector.

Servicios

Dynamic and supportive work environment

Opportunity for professional growth

Commitment to diversity and inclusion

Formación

• Passionate about sport and understanding of live broadcast environments.
• Extensive experience in event roles.
• Availability to work shifts and travel as needed.

Responsabilidades

• Manage all aspects of event management and delivery, including multiple projects.
• Provide live support during key operations involving data and TV graphics deliveries.
• Coordinate with third-party suppliers for project delivery.

Conocimientos

Fluency in Spanish

Fluency in English

Client-facing experience

Knowledge of football

Live operations management

Proactive improvement suggestions

Herramientas

VizRT graphics platform

Descripción del empleo

We are looking for an Event Manager to handle the delivery broadcast services to high-profile customers in the sports industry. Based on-site, the Event Manager will work to deliver the Deltatre value proposition, including data management and broadcast graphics operations.

Responsible for coordinating a team of part-time operators, the role will also include being heavily involved in day-to-day operations and customer management.

This role will have shared on-site responsibility, in partnership with Technology and IT & Broadcast teams, involving the testing and operation of Deltatre hardware and software.

To be successful in this role, fluency in Spanish and English is required.

Responsibilities

• Manage all aspects of event management and delivery, sometimes for multiple projects.
• Work throughout the project lifecycle, from Discovery, through the Build, to successful launch, with guidance from the Project Manager.
• Collaborate closely with the PM, Technology Team Manager, and backlog owner to maintain a project backlog aligned with client needs.
• Support the PM in requirements gathering and manage project relationships.
• Provide live support during key operations involving data and TV graphics deliveries.
• Supervise on-site operations during live events involving data and TV graphics.
• Schedule staff and on-call personnel working on projects in collaboration with the Project Manager and Operations Lead.
• Liaise with IT & Broadcast Team for hardware allocation on projects.
• Write and maintain project Operations documentation, updating processes as needed.
• Ensure all operations have effective, regularly updated checklists to minimize delivery risks.
• Ensure successful delivery of all on-site project operations and proper reporting to clients and internal managers.
• Respect project budgets and capacity, coordinating with the Project Manager and Service Portfolio Manager.
• Coordinate with third-party suppliers for project delivery.
• Manage debrief and reporting processes, ensuring timely issue reporting.
• Regularly sync and debrief with operators to share knowledge and feedback.
• Identify and communicate commercial and development opportunities within Deltatre.
• Assist in recruitment and training of new staff where applicable.
• Organize project-related travel and logistics as needed.
• Support the collection of operational requirements to improve tools and processes.
• The ideal candidate will have a passion for sport and a solid understanding of live broadcast environments and production requirements, especially live operations management.
• Strong knowledge of football.
• Extensive client-facing experience in an event role.
• Experience in the TV broadcast sector.
• Experience managing project technologies and personnel.
• Knowledge of VizRT graphics platform.
• Understanding of software development processes, including QA, is desirable.
• Availability to work shifts, including weekends, public holidays, and evenings.
• Willingness to travel as needed for projects.

We’re looking for someone who is :

• Driven to push boundaries and lead change and performance.
• Communicative to ensure team clarity and success.
• Reliable, meeting deadlines consistently.
• Passionate about the latest technologies and standards.
• Proactive in suggesting improvements and addressing potential issues.
• Technically solid to advise clients and internal teams effectively.

Our people are key to our success. We offer a dynamic, creative, innovative, and supportive environment. The right attitude, strong work ethic, integrity, friendliness, and attention to detail are crucial.

If you're interested, even if you don’t meet all criteria, we encourage you to apply. We value diverse perspectives and are committed to an inclusive workplace where everyone can reach their full potential.

We are committed to equal opportunities and will accommodate any special requirements for the interview process. This may include a written test and interview, depending on the role.

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