Senior Delivery Manager

Ciklum India; Málaga; Presencial; EUR 50.000 - 80.000; Jornada completa

Descripción de la vacante

A leading custom product engineering company seeks a Senior Delivery Manager to oversee project delivery and manage client relationships. This role requires substantial Agile Delivery experience and a focus on customer satisfaction, ideal for individuals looking to thrive in a vibrant international environment.

Servicios

Comprehensive company-paid medical insurance

Tailored education path with courses and certifications

23 vacation days & short Fridays

Opportunities for internal mobility

Formación

• Minimum 5 years of Agile Delivery / Project Management experience.
• Strong service/client oriented attitude.
• Proven track record of successful project implementation.

Responsabilidades

• Ensure smooth project delivery on all stages within agreed deadlines.
• Manage project budget, time, and delivery.
• Coordinate external and internal stakeholders involved in projects.

Conocimientos

Agile Delivery

Project Management

Problem-solving

Customer Relationship Management

Educación

Agile and/or PMI certification

Descripción del empleo

Description

It's you who can make an impact! Join our dynamic team as a Senior Delivery Manager and shape tomorrow's innovations! It is the dream job for those passionate and crave a vibrant team atmosphere. Apply yourself or drop us a line if you know someone who fits the role. Let's enjoy the engineering and vibrant international environment together!

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About The Role

As a Senior Delivery Manager, you'll become a part of a cross-functional development team engineering experiences of tomorrow.

Ciklum Agile Delivery team portfolio consists of numerous projects in different domains, delivered for both large companies and innovative startups around the world. We are looking for a passionate, energetic, self-driven manager-leader who will be driving organization and supervision of necessary processes, teams, structure and technology services composition to successfully deliver what Ciklum Clients expect to achieve their business goals.

The role of the Delivery Manager is to ensure smooth projects delivery on all stages within agreed deadlines, scope, quality and budget. The Senior Delivery Manager will be the primary point of contact for clients during the delivery phase.

Responsibilities

• Highlighting of a project's potential risks/delays during the delivery process
• Creating and implementing, control and monitoring of a project plan
• Balancing of competing constraints on the project with the resources and priorities available
• Building and keeping close relationships with your customers on all levels
• Coordination of external and internal stakeholders that are involved in the project
• Monitoring overall progress and use of resources, initiating corrective action where necessary
• Managing scope, change requests, risks, and resources allocation/utilization
• Invoking configuration management (release process) processes
• Managing possible risks and issues within the limits of time, cost and quality, including the development of contingency plans
• Managing project budget, time, and delivery with respect to vendor related projects
• Note: these high-level responsibilities may undergo modification at a later date subject to mutual agreement
  
  

Requirements

• You are a customer and service-focused person and meet people as equals, build trust and sustainable customer relationships
• Through this relationship, you’re able to deliver and grow your accounts, which leads to a sustainable business in your area of responsibility
• Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 5 years
• In-depth understanding and practical experience with Agile approaches (Scrum, Kanban)
• Ability to perform project manager's activities and provide supervision during Project Initiation, Planning, Execution, Monitoring and Closing phases
• Experience in managing multiple agile teams in projects of 25-75 FTE
• Strong service/client oriented attitude, focus on an outcome
• Technical background (software development, QA, DevOps, etc)
• Product Management background
• Solid understanding of change and expectations management
• A proven track record of successful project implementation in a software environment
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Problem-solving attitude using system-thinking approaches
• Ability to manage contractual terms and financial issues
• Advanced level of spoken and written English
  
  

Desirable

• Experience in managing multiple distributed teams
• Knowledge of the latest trends at SW development technologies and tools
• Spoken and written German as a plus
• Experience in creating and running trainings, workshops, other educational activities
• Agile and/or PMI certification
• Experience with SAFe or LeSS
• Experience in coaching, mentoring and conducting of trainings
  
  

What's in it for you

• Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance and 4 additional undocumented sick leave days
• Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Flexibility: Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up. We are there to support your work-life balance and provide 23 vacation days & short Fridays
• Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events
  
  

About Us

Join a well-established company and a friendly team of professionals.

Our Delivery Center in Malaga is one of the leading IT hubs in Andalusia – it provides an exceptional mix of vibrant tech talent community, wide-open access to expertise advancement opportunities, hybrid/remote work setup & endless Mediterranean seashore summer.

Seize the perks of global opportunities, local atmosphere and industry-leading clients.

Be bold, not bored!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

Apply