Senior Course Officer

Eit Urban Mobility; Laza; Híbrido; EUR 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days paid time-off

Remote working options

Yearly training catalogue

Work-from-home IT setup

Descripción de la vacante

EIT Urban Mobility is seeking a Senior Course Officer to support the design, production, delivery, and reporting of the UMX face-to-face training portfolio. You will collaborate with providers, manage budgets, and ensure course quality across on-site, online, and blended formats.

Your role includes supporting administration, marketing, and cross-functional activities to help scale the Academy's impact in Europe. Barcelona-based with flexible hours and remote options.

Formación

• 5+ years managing multi-stakeholder public-funding projects, preferably in education.
• 3+ years producing training courses, blended-learning formats.
• Excellent English communication, both written and spoken.
• Proactive, trustworthy, and able to meet deadlines.
• Curious, fast digital learner capable with NetSuite and WordPress.

Responsabilidades

• Lead day-to-day project management and quality monitoring of blended courses.
• Support sourcing and onboarding partners and ensure delivery per quality and budget.
• Attend live training sessions for quality reviews and represent the organization.
• Support administration: contracts, agreements, and financial workflows.

Conocimientos

Project management

Stakeholder management

English communication

Quality assurance

Educación

Bachelor's degree in Education/Project Management or related field

Herramientas

NetSuite

WordPress

MS Office

Descripción del empleo

Who are we?

EIT Urban Mobility is an initiative of the European Institute of Innovation and Technology (EIT), a body of the European Union and Europe's largest network for transport innovation in cities.

Our mission is to accelerate change towards a sustainable model of urban mobility and liveable urban spaces. We connect public and private actors and provide them with access to markets, talent, finance and knowledge.

Using cities as living labs, our industry, research and university partners will demonstrate how new technologies can work to solve real problems in real cities by transporting people, goods and waste in smarter ways.

About EIT Urban Mobility Academy

Our EIT Urban Mobility Academy is a collaborative arena for lifelong learning, helping to build critical capabilities for innovation and transformation. We are training the next generation of urban mobility practitioners, needed by the urban mobility ecosystem of the future. The webpage of EIT Urban Mobility Academy is:

Within the Academy, Urban Mobility Explained (UMX) offers a variety of training programmes and experiences on hot topics in urban mobility and transport for professionals and organisations around Europe. In close collaboration with universities, business schools, consultancies and mobility experts, this lifelong learning initiative uses different formats including light online material in a YouTube channel, online courses (asynchronous), and face-to-face (F2F) courses (on-site, online synchronous and blended).

The Senior Course Officer will report to the Academy Course Business Manager and to the Head of Professional Education. You will be involved in supporting our providers in the design, production, commercialisation, delivery, and reporting of part of the UMX face-to-face (F2F) training course portfolio.

Keyresponsibilities

• Training Project & Course Management: Lead the day-to-day project management and quality monitoring of applied courses (on-site, online, and blended) developed by EIT Urban Mobility and/or its course providers. Support the sourcing/onboarding of these partners and subcontractors, and guide them to ensure they deliver in accordance with the EIT Urban Mobility Academy's quality, budget, and impact requirements. Drive the operational transition toward a higher quality of blended courses while ensuring providers comply fully with course delivery checklists. Additionally, you will be required to occasionally attend live training sessions to conduct quality reviews and act as an ambassador for EIT Urban Mobility, presenting our mission, who we are, and the rationale behind our support for the course to the learners.
• Administrative & Financial Execution: Support the execution of the relevant administrative tasks and procedures (RFPs, EOIs, Calls for proposals, timesheets, contracts, etc.) needed to deliver F2F courses, in collaboration with EIT Urban Mobility's legal, finance, and PMO teams. Manage the preparation and signature follow-up for Commercial Agreements (CA) and Service Agreements (SA), escalating negotiations to senior leadership when required. Manage financial workflows in NetSuite (EIT Urban Mobility’s internal project portal), including budget requisitions, releasing payments, and invoicing for revenue collection.
• Monitoring & Quality Assurance: Take day-to-day responsibility for monitoring project KPIs and milestones in accordance with EIT requirements. Provide regular reporting on the progress of activities, fulfilment of deadlines, production of output, and resource consumption. Conduct NetSuite management reviews for deliverables and interim/final reports, maintain main reporting sheets, and possibly support the implementation of the EIT Label within Academy courses.
• Marketing & Cross-Functional Support: Support marketing and sales activities relative to F2F courses to reach UMX’s revenue generation and financial sustainability targets. Assist with marketing coordination, including drafting texts, selecting courses, and updating WordPress. Provide general administrative and operational/organisational support to the broader Professional Education and Academy teams, ensuring synergies with other initiatives (X-KIC, UM Consultancy, Master School, DTN, etc.) when relevant.

What you will bring along the way:

Must-haves

• 5+ years working experience(s) in managing multi-stakeholder public-funding projects, preferably in the education sector.
• 3+ years working experience(s) in managing/producing training courses, preferably in a blended-learning format (partly online, partly on-site).
• Excellent communication and interpersonal skills in English (C1 level or above), both written and spoken.
• Committed, proactive, trustworthy, accurate, and respectful of timelines and deadlines.
• A positive 'can-do' and hands-on mindset, curious and fast digital learner capable of adapting to digital tools like NetSuite and WordPress.
• Motivation to work in fast-moving and innovative environments.
• Team player who can work independently.

Nice-to-haves

• Any additional EU language is a plus.
• Previous work experience in EU funding, EU innovation projects, executive education, lifelong learning, or knowledge-based services.

What'sin it for you:

• Work in an international environment with a company culture focused on empowerment, thriving and continuous growth.
• Join a creative and diverse team of highly driven individuals that take out-of-the-box thinking to another level.
• A yearly training catalogue to support your career development.
• Strike the right work-life balance: On top of the flexible hours and remote working options and facilities, you will be granted 27 days of paid time-off to rest and re-energise.
• Work-from-home IT setup (laptop, phone, screen, headsets).

Kindly note that this is a permanent and full-time position , and it is based in Barcelona, Spain .

No relocation expenses are granted.

Application Process:

General Conditions:

By the closing date of this call candidates must:

• be a national of an EU Member State or have a working permit valid to work in Spain;
• enjoy their full rights as citizens;

If you are interested this position, please complete and submit your application before the deadline on our online application platform:BambooHR.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At EIT Urban Mobility, we value and celebrate diversity in every aspect of life and believe that everyone deserves an equal chance to succeed.

Here we value your talents, skills and experiences, and do not discriminate on any basis –whether it be disabilities or other special needs, gender reassignment, sexual orientation, ethnicity, religion or belief, age, language, political affiliation, property, marital status or any other irrelevant factor.

We are committed to creating an inclusive and supportive work environment where everyone can feel comfortable and thrive.

DATA PROTECTION DISCLAIMER

Your personal data will be processed with utmost care by the EIT KIC URBAN MOBILITY,S.L.or its subsidiaries.

The said processing will allow us to manage the recruitment of the offered positions, and more specifically:

• to enable you submit your CV to apply for specific jobs;
• to match your details with the job vacancies and to eventually contact you;
• to retain your details and notify you about future job opportunities similar to the specific role for which you have contacted us;
• to answer your enquiries.

[1] Only qualifications issued by an EU Member State authorities and qualifications recognised as equivalent by the relevant EU Member State authorities will be accepted.