Senior Claims & Dispute Resolution Specialist

Vestas American Wind Technology; Madrid; On-site; EUR 60,000 - 90,000; Full time

Job summary

Vestas MED is seeking a Claims & Dispute Resolution Specialist to manage complex claims and disputes, coordinating stakeholders across regions to protect commercial and financial interests.

The role oversees end-to-end claims portfolio management, risk mitigation, and timely resolutions, with collaboration across Legal, Commercial, Operations, Finance, and Quality teams in an international, multi-functional environment.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Business Administration, or Finance.
• 5+ years of experience managing complex claims, commercial disputes, or contract management.
• Experience in international environments handling cross-border commercial claims.
• Knowledge of commercial agreements, contractual frameworks, or regulatory settings; wind industry exposure.
• Experience managing high-value claims with significant financial implications.
• Ability to assess technical, legal, and commercial risks and opportunities.
• Experience working with multiple internal and external stakeholders across cultures.

Responsibilities

• Conduct complex claim discussions with customers, suppliers, and partners to secure favorable commercial results, using contractual, technical, and financial assessments to guide resolution strategies
• Oversee the end-to-end claims portfolio, ensuring cases are prioritized effectively based on risk, financial exposure, and strategic importance
• Act as the main point of contact for escalated disputes, coordinating negotiation strategies with Legal, Commercial, Operations, Finance, and Quality teams
• Track and move claim resolution activities forward, ensuring deadlines, action plans, and contractual commitments are strictly met
• Systematically identify, assess, and mitigate commercial and financial risks associated with ongoing and potential disputes
• Develop formal settlement proposals and deliver regular reports to senior management regarding claim status, financial exposure, and recovery performance
• Accurate case records in tracking systems and implement corrective or preventive actions based on lessons learned from resolved claims

Skills

Complex claims management

Contract management

Cross-border experience

Financial risk assessment

Stakeholder management

Analytical reasoning

Multinational collaboration

Education

Bachelor’s or Master’s degree in Engineering, Business Administration, or Finance

Job description

Vestas MED is seeking a Claims & Dispute Resolution Specialist to manage complex claims and disputes, coordinating stakeholders across regions to protect commercial and financial interests.

The role oversees end-to-end claims portfolio management, risk mitigation, and timely resolutions, with collaboration across Legal, Commercial, Operations, Finance, and Quality teams in an international, multi-functional environment.