Senior Casino Coordinator

Glitnor Group; Barcelona; Presencial; EUR 45.000 - 60.000; Jornada completa

Descripción de la vacante

A leading company in the gaming industry is seeking a Senior Casino Coordinator to manage technical integrations and ensure a seamless gaming experience. The role involves collaboration with various teams and maintaining compliance across jurisdictions. Ideal candidates will have strong technical skills and experience in games management.

Servicios

Private health insurance

Weekly breakfast

Social events

Relocation package

Formación

• Strong fluency in English, both verbal and written.
• Experience with portfolio management of the Live Casino vertical is a plus.

Responsabilidades

• Oversee technical integrations and maintenance of the games catalogue.
• Act as 2nd line support for game-related issues.
• Collaborate with stakeholders including product managers and operations teams.

Conocimientos

Customer Focus

Troubleshooting

Technical Know-how

Games Management

Herramientas

JIRA

Confluence

Descripción del empleo

Glitnor Group was founded by industry veterans with a wealth of experience in founding and managing numerous successful businesses over the past decade. We have a global presence with a unique and proven track record of building and nurturing strong brands, culture & work environment. Our vision is to take global leadership and change the competitive landscape for Game Studios, Game Operators and Lead Generation.

Glitnor has enjoyed rapid growth since its foundation in 2018, and now has over 200 team members representing more than 20 nationalities. The company has physical locations in Sweden, Malta, Bulgaria and Spain, and also a number of remote team members around the world.

We are built on the core belief that work should be a source of positivity. We foster an environment where freedom is coupled with responsibility, empowering individuals to harness their talents and drive professional advancement. We believe in promoting internally where possible, encouraging team members to reach the pinnacle of their ability.

We are looking for Senior Casino Coordinator to join our growing team.

As a Senior Casino Coordinator you are responsible for overseeing all technical integrations, updates, and maintenance of our games catalogue to ensure a smooth and seamless gaming experience for our players. You work closely with the front and backend development teams to troubleshoot any issues and ensure that all business operations are functioning at their best.

What will you be doing?

• Actively work with the Games Team in their daily activities as and when needed.
• Take ownership of the Games catalogue and Games release process and technical game provider integrations.
• Maintain and update shared documentation for Gaming Services and ensure all game-related data is correctly updated prior to release.
• Ensure full compliance of the Games catalogue across jurisdictions.
• Provide assistance for internal and external Gaming processes.
• Tech related tasks / issues / integrations.
• Act as 2nd line support for game-related issues.
• Continuously test and review products to ensure all content is correct and functioning properly - Support game releases and testing (staging and production)
• Maintain a professional business relationship with our third-party providers.
• Collaborate with stakeholders, including product managers, operations teams, and compliance

Who are you?

• Strong fluency in English both verbal and written.
• Customer Focus : excellent understanding of customer experience and the ability to align integration solutions with business goals to enhance user satisfaction.
• Strong troubleshooting skills.
• Strong technical know-how and used to work with tech teams.
• Excellent understanding of games management.
• Experience working with internal systems like JIRA and Confluence
• Past-experience with portfolio management of the Live Casino vertical would be considered as a big plus.

By joining us, you're not only gaining an opportunity to work and collaborate with the best talent in our industry, you’ll also enjoy a range of fantastic perks!

• A competitive and attractive salary
• Private health insurance
• A weekly breakfast
• Social events for building strong relationships with colleagues
• Relocation package (when relevant)

At Glitnor we firmly believe that our diversity is what makes us unique and that everyone is welcome to enjoy the ride! We are committed to uphold a high level of diversity and inclusion throughout our group.

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